AW / 22 A NEW ROYAL ERA Jason Liberty discusses how he is leading Royal Caribbean Group to a bright and sustainable future CRUI SE PIONEER Pierfrancesco Vago shares MSC Group’s new innovations GREEN FUTURE Patty Rubstello on Washington State Ferries’ fleet plans
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It has been very satisfying to report on the resilience of the passenger shipping industry, as we emerge from the pandemic and millions of customers have returned to the seas again. Pressures remain, not least spiralling inflation, particularly in relation to fuel, but there is a strong sense of optimism among ship operators. Take Royal Caribbean Group’s Jason Liberty, for example, who in our cover story (see page 40), says: “Our fleet is fully back at sea, our business has normalised and we continue to see strong demand for cruising.” MSC Group’s Pierfrancesco Vago echoes these sentiments in our keynote (see page 8), saying: “There’s no doubt cruising has an exciting future.” As passenger numbers and yields improve, cash will flow more freely throughout the supply chain, helping to restore prosperity and positivity to the people, businesses and communities who depend on the cruise trade. Good times are returning to the ferry industry too, with Interferry CEO Mike Corrigan noting in his regular column on page 74 that “our proven ingenuity and determination will win the day”. New ships are broadening the luxury cruise category and contributors to our roundtable discussion on page 44 are united in their quest to win new-to-cruise business, an endeavour bolstered by new entrants. “Luxury expedition cruising is growing rapidly and more operators are entering the market,” says Andrea Zito of Swan Hellenic. Food and beverage offerings are crucial to attracting new and returning customers, and on page 148 we hear from experts like Royal Caribbean International’s Linken D’Souza, who explains the value of curated cuisine: “Every dish and drink is made and served with authenticity, care and precision, no detail is too small.” For many years Claus Bødker has been a trusted industry collaborator always happy to share his wisdom and upbeat perspectives. We’ll miss his regular contributions to these pages as he steps down from his dual roles of directing affairs for Cruise Baltic and Cruise Copenhagen Network. Best wishes my friend. Happy reading! Jon Ingleton Executive Editor, Cruise & Ferry Review Fair weather ahead Foreword CONTRIBUTORS CFR would like to thank all of those who contributed to this issue, including: Mike Corrigan A former energy industry executive, Mike joined Interferry in 2017 after 14 years with BC Ferries – among the world’s largest ferry operators – where he was president and CEO from 2012. Michael Grey Michael is a master mariner turned maritime journalist and has edited both Fairplay and Lloyd’s List in a career spanning more than 60 years. Susan Parker Susan has written about the shipping industry since 1990 and was editor of Lloyd’s Cruises International until 2008. She is now a freelance cruise shipping specialist. Helena Sawelin Helena Sawelin is a partner, business director and head of the design studios at Tillberg Design of Sweden, and has worked with the largest clients in the marine industry. AW / 22
3 CONTENTS 8 44 Marketwatch 18 A collection of news from ship operators, ports and destinations, and other businesses operating in the cruise and ferry sectors, plus an update on the debut of MSC Cruises’ MSC Seascape, an engine room innovation report and a guide for improving sustainability knowledge Cover story 40 Jason Liberty details how he is preparing Royal Caribbean Group for an exciting and sustainable future as the company’s new president and CEO Keynote 8 Pierfrancesco Vago explains how MSC Group’s family values and innovative approach are helping it to create revolutionary ships, transform the guest experience and lead the cruise industry towards a zero-carbon future 58 Roberto Martinoli explains how Silversea Cruises is strengthening its position as a luxury expedition cruise provider 60 Virgin Voyages’ Tom McAlpin talks about eco-friendly terminals and influencing passengers to live more sustainably 62 Alister Punton gives details on Storylines’ venture to create a residential community at sea 64 Christian Verhounig explains why Ambassador Cruise Line’s crew members are its best asset 68 Niels Erik-Lund discusses SunStone Ships’ new construction projects 70 Cruise Line International Association’s Kelly Craighead briefs CFR on key industry updates Ferry Business 74 Mike Corrigan outlines the key challenges Interferry is addressing via a lobbying campaign and conference programme 78 Patty Rubstello shares how Washington State Ferries is rejuvenating its fleet 82 Matthias Pahnke discusses why he is confident FRS Clipper and the wider ferry industry has a bright future Cruise Business 44 Six cruise line leaders share what they are doing to remain at the forefront of the luxury sector 50 Eamonn Ferrin reveals why reinvention is key to Norwegian Cruise Line’s success 52 Patrice Willoughby explains how Azamara is growing as an independent brand 54 Christine Duffy celebrates Carnival Cruise Line’s 50th anniversary 56 Pam Hoffee outlines Avalon Waterways’ latest innovations
5 100 CONTENTS 120 MJM Marine outlines how it will transform the guest experience on Marella Cruises’ Marella Discovery 122 Magicman’s Mark Henderson highlights how sustainable practices can improve projects Marine Operations 124 CFR outlines some of the services and solutions that are helping to ensure safety at sea 128 A report outlining some of the solutions that are helping cruise and ferry brands to reduce their environmental impact 132 MSC Cruises’ Emilio La Scala divulges how he successfully manages unexpected events 134 Sonja Berrang discusses Rescompany’s efforts to assist management teams on cruise ships 136 CBG System’s products are reducing the risk of onboard fires 138 Simon Maher describes how SES is delivering high-speed, low-latency connectivity services to cruise lines 140 Wireless Maritime Services’ Pramod Arora explains why cruise lines must diversify their onboard communication offerings 142 How TecnoVeritas’s cloud-based multitasking platform helps ship operators to stay safe and secure 84 Carsten Nørland describes how Scandlines is delivering improved environmental performance 86 P&O Ferries’ Peter Hebblethwaite discusses the future of the embattled British brand 88 Johan Roos explains Interferry’s mission to enhance the role ferries play in reducing greenhouse gas emissions 90 Peter Broadhurst highlights how Inmarsat’s Fleet Safety solution improves crew members’ ability to address incidents 94 Michael Grey considers how ferry services can be used to drive socioeconomic growth for communities Building and Refurbishment 96 Justin Merrigan shares updates about some notable ferry newbuild projects 100 The Cruise Order Book highlights the innovative vessels debuting in the second half of 2022 103 MSC Cruises executives speak about the design for MSC World Europa 104 A look at recent cruise ship renovation projects 128 106 Spanish shipbuilder Navantia is in the spotlight 108 MSC Cruises’ Linden Coppell explains why the cruise industry should create a sustainable shipbuilding framework 110 Tor Svensen shares how Royal Caribbean Group aims to measure and reduce the carbon footprint associated with building new ships 114 Incat Crowther’s Dan Mace and Astilleros Armon’s Ricardo Garcia detail how they are collaborating to meet demand for fast ro-pax ferries 116 Helena Sawelin of Tilberg Design of Sweden reveals the benefits of early planning 118 Theodoros Kioukas and Dimokritos Zervakis speak about Decon’s growth and range of services
Cruise & Ferry is proud to partner with the following organisations to support and promote their global visions and objectives The Caribbean Tourism Organization (CTO) is the Caribbean’s tourism development agency comprising membership of 27 countries and territories, as well as a myriad of private sector allied members. www.onecaribbean.org CLIA is the world’s largest cruise association and is dedicated to the promotion and growth of the cruise industry. CLIA was formed in 1975 in response to a need for an association to promote the special benefits of cruising. www.cruising.org Interferry is the only shipping association representing the ferry industry worldwide There are currently 220 members (representing approximately 500 individuals) from 34 countries. www.interferry.com The International Federation of Interior Architects/ Designers is the global authority for professional interior architecture and design organisations. It provides a forum for exchanging and developing knowledge and experience in education, research and practice. https://ifiworld.org The World Ocean Council is a global, cross-sector alliance committed to promoting corporate ocean responsibility. It brings together over 35,000 ocean industry and media stakeholders from around the world to collaborate on responsible use of the seas. www.oceancouncil.org Established in Beijing in 2012, World Tourism Cities Federation (WTCF) is a non-profit international organisation whose members include many major cities and tourism-related institutions. http://en.wtcf.travel £24.00 Published by Tudor Rose Tudor House, 6 Friar Lane Leicester LE1 5RA Tel: +44 116 2229900 www.tudor-rose.co.uk ISSN 2635-0475 (Print) ISSN 2635-0483 (Online) Printed in Great Britain by The Manson Group. © 2022 Tudor Rose Holdings Ltd. All rights reserved. No part of this publication may be stored or transmitted or reproduced in any form or by any means, including whether by photocopying, scanning, downloading onto computer or otherwise without the prior written permission from Tudor Rose Holdings Ltd. Views expressed in this magazine are not necessarily those of the publisher. Acceptance of advertisements does not imply official endorsement of the products or services concerned. While every care has been taken to ensure accuracy of content, no responsibility can be taken for any errors and/or omissions. Readers should take appropriate professional advice before acting on any issue raised herein. The publisher reserves the right to accept or reject advertising material and editorial contributions. The publisher assumes no liability for the return or safety of unsolicited art, photography or manuscripts. Executive editor Jon Ingleton Editor Rebecca Gibson Editorial team Alice Chambers, Richard Humphreys, Alex Smith, Elly Yates-Roberts Editorial contributors Rebecca Barnes, Michael Grey, Philippe Holthof, Justin Merrigan, Susan Parker, Anthony Pearce, Sandra Speares, Michele Witthaus Ferry industry advisor Simon Johnson, Shipshape Consulting Account managers Kimberley McLean, Shelly Palmer, Benedict Pask, Ben Surtees-Smith Publisher Toby Ingleton Production manager Stuart Fairbrother Design Bruce Graham, Libby Sidebotham, Dhanika Vansia Cover image Royal Caribbean International Website development Chris Jackson Circulation Ritwik Bhattacharjee Advertise firstname.lastname@example.org Subscribe email@example.com www.cruiseandferry.net/subscriptions Optimised logistics for cruise ships Rollcruiser® and laundry trolleys www.wanzl.com I firstname.lastname@example.org Optimise your processes with our transport solutions. e Wanzl Rollcruiser enables an extremely quick and gentle transportation of luggage from the harbour check-in desk to the vessel. Facilitate transportation of dirty laundry and clean linen with the agile KT3 laundry trolley. Convince yourself of the different logistics solutions – made in Germany! Rollcruiser KT3 laundry trolley Anz_Cruise_and_Ferry_Optimised_logistics_EN_70x251mm_01_22.indd18.101.22 10:23
7 CONTENTS 145 An insight into how Shift Clean Energy is making electrical power accessible to cruise and ferry operators 146 COLUMBIA Cruise Services’ Olaf Groeger shares how collaboration can help new cruise brands enter the market Onboard Experience 148 Cruise executives discuss the factors they consider when developing food and beverage offerings 204 Ports and Destinations 178 CFR looks at some impressive examples of cruise terminals around the world 186 Charles Robertson discusses how American Cruise Lines’ US-based itineraries have enabled it to remain successful despite the pandemic Europe 190 Jon Ingleton shares key updates from the 2022 Cruise Europe Conference 194 Cruise Wales Mediterranean 197 MedCruise 198 Jon Ingleton highlights the priorities MedCruise shared at its 60th General Assembly 206 An overview of the shore excursions available in Italy’s Puglia region Canada 208 Port of Charlottetown Caribbean 210 Guadeloupe Islands Tourist Board 213 Port Authority of Jamaica 166 Nedgé Louis-Jacques speaks about Tomas Tillberg Design’s approach to designing small ships 168 Solarglide’s Paul Pringle details how anti-glare bridge sunscreens can help ensure safe navigation 170 Forbo Flooring Systems’ new Flotex Vision FR designs offer complete interior design freedom, says Jemma Masters 172 Silversea Cruises is using Nevron’s IPTV solution to deliver on-demand entertainment and important information 174 Amy Morris describes how Pop Up Entertainment is revolutionising cruise entertainment and the working environment for performers 176 Elite Exhibitions reflects on Cruise Ship Interiors Expo America in June 2022 160 156 Wesley Cort reveals how Norwegian Cruise Line provides passengers with exceptional dining experiences 158 Susan Sadolin discloses how Innovation Lounges will help drive collaboration and a greener future 160 CFR highlights a selection of fabrics approved by the International Maritime Organization that offer both safety and style 162 Marco De Jorio on De Jorio Luxury & Yachts Projects’ work for MSC Cruises and Explora Journeys 164 Studio DADO celebrates a successful design project on Norwegian Cruise Line’s Norwegian Prima
KEYNOTE An eco-conscious pioneer Pierfrancesco Vago explains to Rebecca Gibson how MSC Group’s family values and innovative approach are helping it to create revolutionary ships, transform the guest experience and lead the cruise industry towards a zero-carbon future Widely regarded as a pioneering figure in the global cruise industry, Pierfrancesco Vago didn’t have the smoothest start when he first took the helm of MSC Cruises. “I worked in MSC Group’s cargo division and came from a businessto-business background, so I wasn’t particularly knowledgeable about what was involved in delivering the best possible customer experience,” says Vago, who is now executive chairman of MSC Group’s cruise division and global chair of Cruise Lines International Association (CLIA). “In my old role, I could leave containers sat in the sun for 15 minutes without an issue, but I quickly learned that cruise guests don’t like it if you do the same to them! Moving to the business-toconsumer world was eye-opening as I had to learn about the importance of media marketing, branding, interior design, culinary offerings, itinerary planning and so much more.” The biggest game changer for Vago came in 2004 when MSC Cruises deployed a ship in North America for the first time. “I thought it would be perfect for us to offer an authentic Italian experience by freshly squeezing blood oranges from Sicily in front of guests at breakfast, so we went to great lengths to arrange that,” he says. “However, I hadn’t considered the fact that most had never seen the fruit before and had no idea what it was, so it was a wasted effort. At that moment, I realised that if we wanted to be a global player, we had to change our approach and better understand our guests so that we could find ways to cater to all their various needs and preferences. It was almost comical – we were a highly professional business with 300 years of seafaring and logistical knowledge but no idea how best to serve coffee!” Since then, Vago and the team have turned MSC Cruises into one of the biggest and most successful brands in the global cruise industry. In June 2021, MSC Group’s cruise division also launched Explora Journeys, its first-ever luxury brand which has been designed to redefine the concept of luxury travel. Both brands place customers at the forefront of every decision they make, striving to create smooth, seamless and enjoyable experiences that exceed expectations. Vago attributes much of this success to the fact that MSC Group is a family-run company with strong family values. “We’re a progressive brand that adheres strictly to five core values and we’re led by a hands-on management team that makes decisions to benefit our brand, our people, the environment and the wider cruise industry,” he explains. “Not only do our executive teams have all the skills needed to run a professional business, but they also have years of shipping experience so they understand everything from the technical aspects of operating ships to how to support our seafarers.” MSC Group’s family structure also gives it a business agility rarely seen in a company of its size, says Vago. “We inherently trust each other, and we aren’t obliged to satisfy external shareholders, so we can make quick decisions and invest in whatever we believe will be best for the business and our people in the long term.” 8 “ We’re continually pushing boundaries and showing the world how we can achieve sustainable shipping”
9 Another fundamental aspect of the success of MSC Group’s cruise brands is that they nurture employees’ personal and professional development. “We give them a sense of equality, belonging and ownership, which makes them invested in their role and fosters an entrepreneurial spirit that has led to many innovations over the years,” says Vago. One example epitomising the success of both this business approach and the group’s innovative spirit is MSC Cruises’ new MSC World Europa, which will debut in December 2022. Spanning 22 decks, MSC World Europa is the first in a series of four “trailblazing” World Class ships and will boast 2,626 cabins and more than 40,000 square metres of public space. The vessel, which has been touted as an “ultra-modern metropolis” and “unlike anything” the industry has ever seen before, will feature multiple innovations that Vago predicts will revolutionise the cruise experience. “MSC World Europa was built to usher in a new concept of cruising,” he says. “We have drawn on years of experience and knowledge to design our most sustainable and futuristic ship ever. It will push the boundaries of what is possible at sea, setting records and setting new standards for the cruise industry. From the outside, the ship will be an impressive sight due to the plumb bow and innovative Y-shaped aft, and onboard, it will offer a veritable world of different experiences designed to appeal to passengers of all ages.” Some of MSC World Europa’s onboard highlights will include seven swimming pools, seven dedicated children’s spaces, seven new cabin types, the largest and most luxurious MSC Yacht Club to date, and 33 restaurants, bars and lounges. The latter will include signature MSC Cruises venues and new concepts such as the line’s first microbrewery, a gin bar where guests can blend their own botanical cocktails, Mediterranean fish restaurant La Pescaderia, and the first hydroponic garden at sea for growing micro herbs, salads and garnishes.
1 1 MSC World Europa will feature various innovations, including an 11-deck-high slide in the World Promenade and multiple pools “Our chefs will prepare globally inspired dishes, taking guests on an authentic gastronomic journey,” says Vago. “Guests will also be able to enjoy highquality entertainment, ranging from largescale theatre productions to immersive performances in the aft lounge, interactive family entertainment in the Luna Park Arena, roller discos and Bohemian Street theatre all around the ship. Plus, the ship will have a glass-walled bumper car ‘bubble’ positioned 70 metres above the sea, which is another industry first.” Vago believes the “beating heart” of MSC World Europa will be a threedeck-high indoor World Galleria with shops, restaurants and an LED sky screen, which opens onto the outdoor World Promenade at the aft of the ship. The 104-metre-long World Promenade spans nine decks and features dining venues, the longest dry slide at sea (11 decks high), and much more. “World Promenade will be one of the most impressive spaces in this incredible ship due to its breathtaking sea views and its entertainment and al-fresco dining spaces,” he explains. MSC World Europa will also be one of the most environmentally advanced ships at sea, becoming the first in the MSC Cruises fleet to be powered by LNG fuel. “MSC World Europa is a statement of our commitment to building a brighter future for our planet and marks a significant milestone on our journey to zero emissions,” says Vago. “Using LNG fuel will cut emissions of sulphur oxides by 99 per cent, particles by 98 per cent, nitrogen oxides by 85 per cent and carbon dioxide by up to 25 per cent compared to standard marine fuels. LNG is paving the way for the uptake of sustainable non-fossil fuels including green hydrogen too. The ship will also have a demonstration fuel cell to test how efficiently it produces heat and electricity compared to the LNG engines.” KEYNOTE
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1 3 Explora Journeys’ vessels will offer a luxury experience for guests and incorporate green technologies The ship will also help MSC Group’s cruise division to fulfil its pledge to achieve net-zero greenhouse gas emissions by 2050. “Protecting our oceans is vital for our business and future generations, so it’s paramount for MSC Group to ensure that all of our operations are environmentally sustainable,” says Vago. “We’re educating our guests and key stakeholders so they understand how serious the challenges are, and how quickly we must solve them. I regularly engage with shipyards, technology suppliers, fuel providers and others to bring the conversation to the political arena and drive the development of the fuels and technologies we need to make zero-emission cruising a reality.” Between now and 2025, MSC Group’s cruise division will focus on implementing fossil-based fuels like LNG coupled with shore power, fuel cells and other technologies, before trying to transition to biobased and synthetic fuels between 2025-2035. From 2035 onwards, it will aim to develop zeroemission fuels and new power systems. “With our 2050 net zero pledge, we defined what we want to achieve and we’re now intensively working on how we are going to reach that goal,” says Vago. “We have a clear strategy and timeline for making progress, but each phase will bring unique technical and infrastructure challenges. We’ll need to solve these in collaboration with authorities, technology providers, infrastructure companies and other key stakeholders.” MSC Cruises is already making good progress, having installed dual-fuel engines, shore power capabilities, systems for advanced wastewater treatment, heat recovery, energy efficiency, exhaust gas cleaning, and much more. At the end of 2019, the brand recorded a 28 per cent decrease in carbon intensity compared to its 2008 baseline and remains on track to meet, or likely exceed, its 40 per cent target by 2030. The six ships in MSC Group’s new luxury cruise brand Explora Journeys have also been designed with the environment in mind. For instance, Explora III and IV will be powered by LNG, and Explora V and VI will feature a new generation of LNG engines with an industry-first system for containing liquid hydrogen so they can use the low-carbon fuel. Hydrogen fuel will power a six-megawatt fuel cell to produce emission-free power for hotel operations while vessels are in port. “Explora Journeys is using today’s latest technologies to build ships for tomorrow so they can be adapted to alternative energy solutions when they become available,” says Vago. Such investments demonstrate that the cruise industry, which represents roughly two per cent of the wider global shipping sector, is leading the way when it comes to researching, developing and implementing new solutions to reduce carbon emissions, claims Vago. “We’re continually pushing boundaries and showing the world how we can achieve sustainable shipping in a practical way, and that makes me very proud.” Despite the great strides the industry is making, however, Vago is campaigning for both industry regulators and governments to provide better support for the sector. “Everybody is working hard to decarbonise, but we don’t have an industry-wide strategy so there’s a risk everyone will go off in their own direction and that could be problematic,” he says. “We need governments to bring all the cruise operators, fuel providers, KEYNOTE “ The maritime industry’s transition to zero-emission operations is the biggest challenge we’ll ever face”
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1 5 technologies companies, ports and other key stakeholders to the same table so we can better align our efforts and make rapid progress.” Vago is also advocating for central funding to support research and development programmes to accelerate the development of new technologies and fuels. “MSC Cruises’ ships already have dual-fuel engines that could be used with bio-based or synthetic LNG so we could theoretically start operating with zero emissions tomorrow, but these new fuels aren’t yet available at a commercial scale,” he says. “Suppliers need help to make this possible.” Ports need access to funding too. “By the end of 2022, more than half of MSC Cruises’ fleet will be able to connect to shore power and 93 per cent of newbuilds in the current global order book will have this capability, which means at least two-thirds of the global cruise fleet will be equipped by 2027,” says Vago. “However, there aren’t many ports that can meet this demand – only 0.6 per cent of Europe’s cruise berths are ready to provide shore power for example, so we need them to build the infrastructure.” Vago notes that it will cost an estimated €5 billion to install shore power facilities at just one-third of European cruise ports. “The scale of these investments must be addressed because EU rules may eventually force cruise lines to avoid ports that cannot provide shore power,” he says. “There are already many shoreside electricity collaborations underway between cruise lines, ports and public authorities, but we need to do more. The maritime industry’s transition to zero-emission operations is the biggest challenge we’ll ever face, and it will only be achieved by everyone playing their part.” To truly reduce the cruise industry’s environmental footprint, operators must also collaborate with ports, destination authorities, tourism bodies and shore excursion providers to promote sustainable tourism. “We want to take guests to the world’s best destinations but to do that we need the support of the communities we visit,” says Vago. “It’s crucial that we engage with key stakeholders and make port calls and onshore tours as eco-friendly as possible, while providing great socio-economic outcomes for the local communities.” One of MSC Cruises’ initiatives is to develop sustainable cruise terminals, all of which will meet Leadership in Energy and Environmental Design (LEED) Silver certification standards as a minimum. In summer 2021, MSC Cruises began constructing a new terminal in Miami, Florida, which will open with two berths but potentially be extended to add a third in the future to enable it to cater for 18,000 passengers per day. “The facility will reach at least LEED Silver standards and we’ve put a comprehensive environmental and social management system in place for the construction and subsequent operation of the terminal,” says Vago. “Meanwhile, our new terminal in Barcelona, Spain, is on track to meet LEED Gold rating and will provide both shore power and LNG bunkering. It will begin operating in 2023 and we plan to seek LEED Zero Energy and LEED Zero Water certification within the first 12 months.” MSC Group’s cruise division also continues to support its industry partners’ environmental stewardship initiatives, while helping tour operators around the world to implement ecoconscious practices. Both MSC Cruises and Explora Journeys have partnered with Travelife, a training, management and certification initiative that helps tourism companies to become sustainable using specialised indicators based on the Global Sustainable Tourism Council’s Industry Standard criteria. “This partnership allows us to provide comprehensive online training and educational materials for our tour operator partners, so they can implement sustainable practices and achieve certification from a recognised sustainable tourism scheme,” says Vago. MSC Cruises has also developed a growing range of Protectours, which MSC Cruises’ terminal in Miami, Florida, will be designed to operate sustainably to ensure it achieves silver LEED certification KEYNOTE
1 6 One of MSC World Europa’s LNG fuel tanks being lifted into the vessel at the shipyard enable guests to directly contribute to protecting the environment. Some highlights include a half-day hiking experience with rescue dogs in Montego Bay, Jamaica; a beach clean-up and snorkelling experience in Croatia; a conservation tour and authentic Arabian dinner in Abu Dhabi, United Arab Emirates; and a horse trekking and treeplanting experience at Guðmundarlundur forest in Reykjavik, Iceland. “Guests are increasingly worried about the environmental impact of travelling, so they’re prioritising holidays where they can make a positive impact on the planet and local communities,” says Vago. “Our Protectours allow guests to enjoy an immersive travel experience, while also giving them the unique opportunity to learn about conservation issues and play an important role in helping to resolve them.” MSC Cruises is also minimising the carbon footprint of its shore excursions by ensuring that around 70 per cent of its tours include low-impact transportation, such as walking, cycling or kayaking. “We’ve created MSC Bike Adventours in 21 countries, with a total of 150 planned for 2022 as part of regular itineraries in the Mediterranean, Northern Europe, and the Middle East,” says Vago. “Plus, we’re helping tour operators build fleets of low or zero-emission vehicles for transporting guests to and from the port to tourist attractions. For instance, the port of Barcelona in Spain is now using electric buses to make 20-25 journeys per day, which will save almost 10,500 kilograms of carbon dioxide annually compared to petrol vehicles.” Enhancing all of these efforts is the MSC Foundation, which supports communities in need, either directly or via partnerships with global organisations. In 2021, for example, MSC Foundation led 17 emergency relief initiatives in 14 countries, including response efforts for two volcanic eruptions, one earthquake and one wildfire. It also assisted with Covid19-related projects, delivering protective personal equipment to hospitals and health ministries in 11 African countries and supporting national mitigation efforts in Brazil, Italy, Lebanon, Montenegro and Vietnam. MSC Foundation also provided Mercy Ships with free transportation and logistical support for delivering medical supplies, supported Italian marine conservation association Marevivo’s initiatives to educate school children about biodiversity, and helped Unicef to build 10 more classrooms on the Ivory Coast. It also trained 32 women waste collectors, which resulted in 400 tonnes of plastic being recycled into bricks that were used to build a further 44 classrooms. “We use our global reach, logistical infrastructure and maritime knowledge and experience to help protect the planet and its natural resources, while proving critical assistance, healthcare and high-quality education to people who need it most,” says Vago. “We hope to collectively build a better world for future generations.” Vago is buoyed by the success of the cruise industry’s post-pandemic comeback and all the investments operators and ports are making to secure the sector’s sustainable future. “We’re pioneering new solutions that are taking us closer to decarbonisation, building new ships that will transform the guest experience and we’re giving guests opportunities to explore new destinations while contributing to their long-term prosperity after two years of travel restrictions. Cruising offers unparalleled customer service, unforgettable experiences and great value for money – there’s no doubt it has an exciting future.” CFR KEYNOTE “ MSC World Europa is a statement of our commitment to building a brighter future for our planet and marks a significant milestone on our journey to zero emissions”
1 8 MARKETWATCH New MSC Seascape to ‘wow’ guests upon December debut The second Seaside EVO-class ship, MSC Seascape, will be officially welcomed to MSC Cruises’ fleet on 7 December 2022. Currently under construction at Fincantieri’s shipyard in Monfalcone, Italy, MSC Seascape will be a sister to MSC Seashore and has been specifically designed for warmer climates with generous outdoor areas and public spaces. MSC Seascape will offer 2,270 cabins, 11 dining venues, 19 bars and lounges, and six swimming pools, including both an infinity and a whirlpool. Interior spaces have been designed to reflect the entertainment offerings, architecture and multicultural community of New York City in the USA. “We believe the ship has a ‘wow’ factor and, of course, so does New York,” said Rubén Rodriguez, president of MSC Cruises USA. “With that in mind, we integrated design features, public areas and venue names inspired by the Big Apple. MSC Seascape will showcase an impressive replica of the Statue of Liberty at the heart of the casino and an expansive retail and entertainment area named Times Square.” Other ‘wow’ factors onboard the ship will include thrill ride MSC Robotron, a first for MSC Cruises. “Robotron will offer an amazing experience to adrenaline lovers of all ages,” said Rodriguez. “During this breathtaking experience guests will be lifted nearly 200 feet in the air using a robotic arm and gondola, transporting them into an immersive DJ experience where they can curate their own musical journey.” In addition, MSC Seascape will boast the Bridge of Sighs, an iconic glass walkway found onboard all MSC’s Seaside-class ships. It will be located at the aft of the ship on deck 16. “It is designed specifically to provide the ultimate viewpoint of the ship and the perfect place for photo opportunities,” said Rodriguez. Due to the increase of multigenerational travel, the ship will offer 98 hours of live entertainment per cruise that is designed for family members of all ages. MSC Seascape encourages family involvement with newly designed spaces for younger guests, including two Lego rooms and three new concept spaces for teenagers, and interactive games such as ‘Beat the Music’ that challenges family members’ knowledge of both recent and classic music hits. Other family-friendly features include the Teens Club, Junior Ambassadors, and MSC Dance Crew which is a competition experience for 10- to 17-year-olds to win the title of dance crew of the year. MSC Cruises’ Rubén Rodriguez talks with Alice Chambers about the highlights guests can expect to enjoy onboard the latest newbuild in the Seaside EVO class “ We are very excited to showcase the unique international character we bring to cruising”
MSC Seascape will debut in December during a naming ceremony at New York’s Manhattan Cruise Terminal. The event will be attended by local dignitaries, partners, travel agents and celebrities, as well as Oscar-winning Italian actress Sophia Loren, who will serve as godmother to the vessel. It will be the 18th ship she has christened in the MSC fleet. “We are very excited to showcase our European heritage and the unique international character we bring to cruising to New Yorkers,” said Rodriguez. Following the ceremony, MSC Seascape will sail to Florida to offer two seven-night itineraries from PortMiami to the Eastern and Western Caribbean. CFR A rendering of MSC Seascape, which will launch in December at Manhattan Cruise Terminal, New York, USA Images: MSC Cruises 1 9
MARKETWATCH HF Interiors completes work on National Geographic Islander II Boutique interior design firm HF Interiors recently completed renovation work on Lindblad Expeditions’ National Geographic Islander II to prepare the ship for tour guides, daily trips on Zodiacs and to improve guests’ views of the wildlife in the Galapagos Islands. The team removed four crew cabins to create a new marina area, took out an exterior glass partition to make space for a larger outdoor seating area as shown in before (top) and after (bottom) images and developed a global gallery for guests to purchase local souvenirs. In addition, HF Interiors updated the main lounge layout and furniture to better accommodate expedition walkthroughs, and it refurbished carpets and wallpaper in guest areas. HF Interiors planned and sourced the material for the project efficiently, making its first visit onboard the ship in September 2021 and beginning work in late January 2022 at Orskov Yard in Frederikshavn, Denmark. The project was completed in late June 2022 in Salinas, Ecuador. Cruise Line International Association (CLIA) has introduced a ‘Sailing towards a better future’ initiative, which is encouraging its cruise line members to take action to protect the seas and destinations they sail to. CLIA partners are exploring how to achieve carbon-zero cruising and the organisation has committed to the use of shoreside electricity, with its members priorisiting ports that provide shoreside electricity from 2025. Sailing towards a better future 2 0 Listen to the podcast with CLIA’s president and CEO Kelly Craighead to hear more about the initiative here: www.cruising.org/en-gb/travel-agent-centre/podcast
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2 3 Everlux Maritime has launched its new catalogue for the marine and offshore market. The catalogue features new safety signs to coincide with the latest editions of the International Marine Purchasing Association Marine Stores Guidebook and the International Ship Suppliers Association catalogue. New product categories have also been created, including the Damage Control Plan signs and Excellence by Everlux Signs for Superyachts. Everlux has also launched a new product category within the catalogue, called Everlux Retro-reflective Type II SOLAS Tapes, as well as a revised structure of the contents aligned with International Maritime Organization Resolution A. 1116 (30). In addition, there is a new product with photoluminescent properties. Den Breejen Shipyard is on track to deliver its first on-spec river cruise ship with a customisable design in spring 2023. The vessel, which was developed in collaboration with Dutch architecture firm Omega Architects as part of Project Rheingold, will be built at Den Breejen’s yard in Hardinxveld-Giessendam, the Netherlands. The 135-metre-long sustainable ship will be powered by electric batteries and accommodate 182 passengers. It will be delivered to an unspecified owner and will then be chartered to a tour operator for five years. Speaking about the partnership, Omega Architects’ founder Frank Laupman said: “What we have in common with Den Breejen is our strong ambition to push the boundaries in designing a river cruiser.” Den Breejen to complete new river cruise ship in spring 2023 TVV Marine Lighting’s new robust line of lighting fixtures is designed to combat areas onboard passenger vessels where it is challenging to install lights. The custom product line is lightweight to make it easier and more accessible for operators to work with any possible shape, size and height of product. Everlux Maritime debuts new catalogue MARKETWATCH
2 4 MARKETWATCH: PRODUCT PICKS The Rollcruiser from Wanzl provides optimised luggage logistics for cruise ship operators. The product allows crew to quickly and easily transport luggage from the harbour check-in desk onto the ship, while protecting it from weather damage or theft with a tarpaulin cover. Another key feature is the whiteboard attached to the Rollcruiser, which enables crew to note down logistical information and individually label the contents. Meanwhile, the deflectors and foot brake ensure safety and the comprehensive protection of passengers and ship interiors. The integrated forklift pockets also ensure safe transportation. The Rollcruiser is available in two sizes with a high-load capacity of 1.3 and 1.5 metres squared, which can carry up to 400 kilograms. Wanzl Rollcruiser Lighting systems provider Hera offers its bedside reading luminaire for optimal reading comfort for guests. The product can swivel 350 degrees and tilt 90 degrees, so that guests can choose the angle of the light source. The luminaire also has a direct connection to 230 volts and a produces a warm white light. It has a timeless design and is available in black and stainless steel with a switch. Hera has a varied range high-quality products, all of which have a long service life and a system guarantee of up to five years. The standards and requirements for the safety of the lighting systems are certified on a regular basis. Hera bedside reading luminaire DID YOU KNOW? The global ferry industry contributed $60 billion towards the world’s gross domestic product across 15,400 vessels in 2019. Worldwide marine distributors Kerry Johns has released MarineSpec Interior Film to enable shipowners to change the appearance of surfaces during refurbishment projects. The self-adhesive film can be used to laminate flat surfaces or for profile wrapping on walls, ceilings, doors and furniture. It is available in over 400 combinations of designs and colours. The fire-resistant product is certified by the International Maritime Organization and is easy to install and maintain.
Stockholm in Sweden is to take delivery of the world’s first electric flying ferry, the Candela P-12 shuttle, in 2023. The ferry will be the world’s fastest electric ship, and will reduce emissions and commuting times in the city’s public transport network. Marine technology company Candela has designed the vessel, which will shuttle passengers between the suburb of Ekerö and the city centre. The 30-passenger ship has a top speed of 30 knots and will travel faster than both alternative public transport options and travelling by car during busy times. The ship features three carbon fibre wings – or hydrofoils – that extend from under the hull, allowing it to lift itself above the water. The technology reduces the energy used per passenger kilometre by 95 per cent compared to existing vessels, allowing for a range of 50 nautical miles at service speed. The ship can be charged at up to 200 kilowatts direct current, filling its battery in under one hour. To ensure the stability of the ship during adverse weather, the Candela Flight Controller regulates the hydrofoils up to 100 times per second. The Stockholm region will operate the first P-12 shuttle ship for a nine-month trial period during 2023. If successful, Candela proposes to replace the current pair of 200-person diesel vessels with at least five P-12 shuttles. This would allow a P-12 shuttle to depart every 11 minutes, instead of the current timetable of two departures per day. Stockholm to operate first electric flying ferry
2 6 MARKETWATCH Viewpoint: Abigail McMahon Abigail McMahon is content manager at Elite Exhibitions Cruise brands are asking suppliers and designers to create sustainable interiors that will enable them to reduce the environmental footprint of their ships, while still delivering an impactful guest experience. But what is sustainable design and how can it be achieved? Elite Exhibitions shares five of the top ways companies can improve their sustainability knowledge and become part of the solution 1 Read Cruise & Ferry’s 2022 Sustainable Maritime Interiors 2022 report. The report is the largest undertaking within the cruise ship interiors industry to define sustainability, identify how it applies to the highly regulated sector, and lay out actionable change across the entire supply chain. Download a digital copy at: www. cruiseandferry.net/digital/magazine/ sustainable-maritime-interiors-2022 2 Learn about the United Nations’ 17 Sustainable Development Goals. Visit the UN website to see an overview of each goal, as well as an abundance of facts, figures and resources to help direct you to the right way to start your company’s sustainability journey. 3 Tap into the Cradle to Cradle Products Innovation Institute’s resources. The institute aims to set the global standard for products that are safe, circular and made responsibly. It focuses on five key areas: material health, product circularity, clean air and climate protection, water and soil stewardship, and social fairness. The resources break each category into actionable changes that you can apply to your own business. 4Experience sustainable design in person by visiting Cruise Ship Interiors Expo Europe. To be held in London, UK, from 30 November to 1 December 2022, the two-day event will enable you to catch up with the cruise ship interiors industry’s latest innovations via conferences and intimate, participatory workshops, and get a close-up of the latest sustainable products at the exhibition. 5 Attend Sustainable Design Summit (SDS). It is the world’s only forum dedicated to making sustainable choices easier for those working in cruise, hotel and aircraft interiors. Taking place on 29 November 2022 at The Brewery London, SDS is the first event of its kind to bring together buyers and suppliers from these three sectors to challenge existing practices and create practical solutions for sustainability wins. If you or your company operate in more than one hospitality design sector, this is the place to revolutionise your approach to design. Five ways to learn about
2 8 MARKETWATCH Portuguese company TecnoVeritas, has received type approval certification from Bureau Veritas Marine & Offshore for its BOEM multitasking platform, which aims to maintain the safety and security of ships. BOEM is a cloud-based tool that uses artificial intelligence to provide ship operators with an overview of business reports, 24/7 video surveillance of facilities and the ability to distribute tasks to employees. The certification proves that BOEM is a safe and reliable product to use onboard passenger ships. The range of features that BOEM presents can also be used onboard merchant ships, fishing vessels, as well as for use in factories, fleets, thermoelectric plants and refineries. TecnoVeritas receives Bureau Veritas certification for BOEM solution P&O Cruises’ upcoming ship Arvia will feature the firstever onboard escape room experience at sea when it debuts in December 2022. Mission Control is an escape game with multimedia simulations and a live-action story that is set onboard the fictional submarine vessel Arvia II. The cruise line will offer two experiences that each last an hour, including one family-friendly adventure suitable for all ages and an activity designed specifically for adults. Developers at Germany-based technology company Tennagels have created realistic 3D visualisations of ocean canyons, sunken cities and underwater creatures. They have also studied the controls and technological functions of a real submarine to build these into Arvia II. Motion simulation, fully interactive consoles and 3D surround sound will complete the immersive experience. P&O Cruises to launch first-ever escape room at sea onboard Arvia Viking Saturn floated out at Fincantieri shipyard Viking has celebrated the float out of its newest ocean ship, Viking Saturn, at Fincantieri’s shipyard in Ancona, Italy. The traditional ceremony began when the Viking team cut a cord that signalled for water to be allowed to flow into the ship’s building dock. Following a twoday process, Viking Saturn will be moved to a nearby outfitting dock for final construction and interior build-out. Viking Saturn is scheduled to debut in April 2023 and will spend its maiden season sailing itineraries in the Mediterranean and in Northern Europe.