How Hornblower Group is establishing waterborne transit in New York City Timothy O’Brien shares how New York City’s ferry network has evolved into a defining feature of its transportation system
How experiential design is crafting connection at sea Andrea Bartoli of Carnival Corporation and Antonio di Nenno of MSC Cruises speak about how experiential design is helping cruise lines craft meaningful guest journeys
Why are ferry passengers so angry and what can operators do about it? With passengers demanding better ferry services and complaining publicly if they don’t receive them, it’s crucial for operators to communicate proactively and resolve issues quickly when they arise
Fleet renewal and domestic shipbuilding: the Canadian Ferry Association’s vision for growth Serge Buy of the Canadian Ferry Association explains to Rebecca Gibson why federal investment and supplier partnerships are key to growing Canada’s ferry system
Event preview | Cruise Connections Cruise Arabia: the Gulf’s first B2B cruise industry forum 14 Sep 16 Sep 2026