Interviews

Delivering high standards of service in hospitality and catering

Delivering high standards of service in hospitality and catering

AS Tallink Grupp

By Richard Humphreys | 23 May 2022

Julia Siebert discusses the origins of Columbia Signature and what it will offer cruise guests onboard Holland Norway Lines' Romantika

Julia Sibert discusses the origins of Columbia Signature and its offerings onboard Romantika

The return of explorations to some of the most remote destinations

The return of explorations to some of the most remote destinations
By Alex Smith | 23 May 2022

Niels-Erik Lund tells Alex Smith how SunStone Ships is continuing to drive innovation in the expedition cruise sector despite the challenges of the past two years

Niels-Erik Lund reveals how SunStone Ships is driving innovation in the expedition cruise sector

Helping cruise guests make the most of Malta

Helping cruise guests make the most of Malta
By Rebecca Gibson | 20 May 2022

Ivan Mifsud tells Rebecca Gibson how MBL Malta Cruise Services is adapting its shore excursions to increase sustainability and enable cruise visitors to immerse themselves in local life

Ivan Mifsud shares how MBL Malta Cruise Services is evolving its shore excursion offerings

Building more sustainable interiors for cruise ships

Building more sustainable interiors for cruise ships
By Jon Ingleton | 19 May 2022

The cruise ship industry has a perceptibly determined intent to progress towards more sustainable interiors in 2022. Jon Ingleton asks SMC Design’s Alan Stewart about some of the issues

SMC Design’s Alan Stewart details some sustainability issues for cruise ship interior designers

A new way to travel the USA with domestic coastal cruises

A new way to travel the USA with domestic coastal cruises
By Alice Chambers | 12 May 2022

Charles B. Robertson talks with Alice Chambers about American Cruise Lines’ upcoming Project Blue fleet, which will debut in 2023

Charles B. Robertson discusses American Cruise Lines’ Project Blue fleet, which will debut in 2023

The small design details that deliver a ‘wow’

The small design details that deliver a ‘wow’
By Rebecca Gibson | 10 May 2022

Studio DADO’s Yohandel Ruiz, Jonathan Da Cruz and John Palacio explain to Rebecca Gibson why it is the little design details that captivate cruise guests and make onboard spaces memorable

Studio Dado explains why it’s the little details that captivate guests and make spaces memorable

Fair and balanced ferry services between Dover and Calais

Fair and balanced ferry services between Dover and Calais
By Justin Merrigan | 09 May 2022

In a plausible pandemic endgame Justin Merrigan asks Andrew Sheen what challenges lie ahead for Irish Ferries and why he believes in equitable regulations across the travel sector

Andrew Sheen talks with Justin Merrigan about the challenges that lie ahead for Irish Ferries

New horizons for connectivity onboard cruise ships

New horizons for connectivity onboard cruise ships
By Elly Yates-Roberts | 09 May 2022

Brent Horwitz of Speedcast tells Elly Yates-Roberts why hybrid networks are a game changer for cruise operators, crew and guests, and how the launch of lower-Earth orbit satellites will take this one step further

Brent Horwitz of Speedcast explains why hybrid networks are a game changer for cruise operators

New ships and lifelong dreams for Viking

New ships and lifelong dreams for Viking
By Michele Witthaus | 06 May 2022

Michele Witthaus asks Viking’s Wendy Atkin-Smith what is driving the line’s continuing success as it celebrates its 25th anniversary

Michele Witthaus asks Wendy Atkin-Smith what is driving the line’s continuing success

Supplying international entertainment for cruise and ferry partners

Supplying international entertainment for cruise and ferry partners
By Rebecca Gibson | 04 May 2022

Live Business tells Rebecca Gibson how its expansion is enabling it to attract new talent and create bespoke entertainment for all nationalities

Live Business tells Rebecca Gibson how its expansion is enabling it to create bespoke entertainment

Keeping a lifeline service safe and sustainable

Keeping a lifeline service safe and sustainable
By Justin Merrigan | 29 April 2022

Corrine Storey tells Justin Merrigan how BC Ferries is employing best practices to manage a pandemic response while meeting the obligations of operating in a pristine environment

Corrine Storey explains how BC Ferries managed the pandemic while operating in a fragile environment

Pioneering cultural and educational explorations in remote regions

Pioneering cultural and educational explorations in remote regions
By Alice Chambers | 28 April 2022

Andrea Zito gives Alice Chambers an insight into what guests can expect from Swan Hellenic’s new fleet and itineraries

Andrea Zito provides an insight into what guests can expect from Swan Hellenic’s new fleet

Shipbuilder FSG is sailing to calmer waters

Shipbuilder FSG is sailing to calmer waters
By Elly Yates-Roberts | 27 April 2022

Flensburger Schiffbau-Gesellschaft’s Philipp Maracke speaks with Elly Yates-Roberts about the shipyard’s busy schedule and focus on sustainability

Philipp Maracke speaks about the yard’s busy schedule and focus on sustainability

A continental pit stop for global cruising

A continental pit stop for global cruising
By Elly Yates-Roberts | 27 April 2022

The cultural and historical past of Gibraltar, as well its prime location, has made the Rock an essential cruise destination

The culture, history and location of Gibraltar has made the Rock an essential destination

Ambassador’s final hurdle: a chat with Sally Gunnell OBE

Ambassador’s final hurdle: a chat with Sally Gunnell OBE
By Alice Chambers | 25 April 2022

CFR learned about the Olympian’s role as godmother to Ambience and her experiences of cruising

Building connections and creating opportunities for passengers

Building connections and creating opportunities for passengers
By Elly Yates-Roberts | 25 April 2022

Pramod Arora of Wireless Maritime Services tells Elly Yates-Roberts about changes in communications technology, the emergence of 5G and what this means for cruise lines and their passengers

Pramod Arora discusses the changes in communications technology onboard cruise ships

How Baleària is leading the way for the Spanish ferry market

How Baleària is leading the way for the Spanish ferry market
By Philippe Holthof | 21 April 2022

Philippe Holthof asks Baleària president Adolfo Utor about the state of the sector and the operator’s transition towards net-zero carbon emissions

Adolfo Utor talks about the state of the sector and net-zero carbon emissions

Embarking on new odysseys with Royal Caribbean

Embarking on new odysseys with Royal Caribbean
By Anthony Pearce | 20 April 2022

Royal Caribbean International’s ever-expanding fleet of headline-grabbing ships continues to attract a growing audience. Anthony Pearce asks Ben Bouldin why innovation – and fun – is at the heart of its appeal

Anthony Pearce asks Ben Bouldin why innovation – and fun – is at the heart of the cruise line’s appeal

What are CLIA’s priorities, sustainable plans and challenges?

What are CLIA’s priorities, sustainable plans and challenges?
By Rebecca Barnes | 11 April 2022

Rebecca Barnes asks Cruise Line International Association’s president and CEO Kelly Craighead about its focuses for 2022

Cruise Line International Association’s president and CEO Kelly Craighead discusses aims for 2022

A pioneering voyage for MSC Cruises in the Red Sea and Saudi Arabia

A pioneering voyage for MSC Cruises in the Red Sea and Saudi Arabia
By Alex Smith | 11 April 2022

Elisabetta De Nardo of MSC Cruises talks with Alex Smith about the success of the cruise line’s first deployment in the Red Sea and what makes the region such a special place to cruise

Elisabetta De Nardo talks about the success of the brand’s first deployment in the Red Sea

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