Creating memorable experiences

Creating memorable experiences
By Rebecca Gibson | Monday, August 7, 2017

Claus Bødker, director of Cruise Baltic, outlines how local cruise networks improve guest satisfaction levels at ports and destinations

Claus Bødker outlines how local cruise networks improve guest satisfaction levels

How cruise lines can use customer reviews to market themselves

How cruise lines can use customer reviews to market themselves
By Guest | Thursday, August 3, 2017

Chris Cowan from Clusters highlights the benefits of using in-depth analysis when devising a strategy to market cruises to travellers

Chris Cowan from Clusters highlights the benefits of using analysis when marketing cruises to travellers

The rising tide of onboard spend

The rising tide of onboard spend
By Guest | Friday, June 30, 2017

Cruise lines must invest in improving the onboard customer experience to boost revenue, advises Alex Avery, director of Airports, Travel and Commercial Spaces at Pragma Consulting

Cruise lines must improve the onboard experience to boost revenue, says Pragma Consulting's Alex Avery

Victory Cruise Line gets Cuba approval

Victory Cruise Line gets Cuba approval
By Guest | Wednesday, June 21, 2017

Small-ship operator Victory Cruise Lines offers travellers the perfect way to see all that Cuba has to offer, while complying with US Government regulations, says president and CEO Bruce Nierenberg

President and CEO Bruce Nierenberg tells us why the line offers the perfect way to travel to Cuba

A long life for the global ferry fleet

A long life for the global ferry fleet
By Guest | Thursday, April 27, 2017

Michael Grey highlights why the ferry industry is enjoying long-term success, despite an increase in ships being scrapped in other marine markets

Michael Grey highlights why the ferry industry is enjoying long-term success

New members and important priorities

New members and important priorities
By Guest | Wednesday, April 5, 2017

Cruise Europe will work with its 125 members and CLIA to drive European cruise growth and improve environmental changes, says Jens Skrede

Cruise Europe will work with members and CLIA to drive European cruise growth, says Jens Skrede

Always available, wherever operators are sailing

Always available, wherever operators are sailing
By Rebecca Gibson | Tuesday, April 4, 2017

Angela Plott outlines how the Republic of the Marshall Islands Registry benefits cruise operators worldwide

Angela Plott outlines how the Republic of the Marshall Islands Registry benefits cruise operators worldwide

Worldwide Ferry Safety Association takes a look at global ferry safety

Worldwide Ferry Safety Association takes a look at global ferry safety
By Guest | Friday, March 31, 2017

Worldwide Ferry Safety Association’s Roberta Weisbrod shares some of the highlights delegates can expect at the Ferry Safety & Technology Conference in May

Roberta Weisbrod highlights what delegates can expect at the Ferry Safety & Technology Conference

Dominica: Think all, do all

Dominica: Think all, do all
By Lindsay James | Thursday, March 2, 2017

Deslyn Simon, tourism information officer at Discover Dominica Authority, explains the many opportunities offered by the popular Caribbean island

Discover Dominica Authority's Deslyn Simon outlines the opportunities on the popular Caribbean island

Cruising at the periphery of Western Europe

Cruising at the periphery of Western Europe
By Lindsay James | Tuesday, February 21, 2017

Captain Brian Sheridan, Galway’s port harbour master and deputy CEO, explains why he believes that Ireland has the most idyllic cruising coastline in Western Europe

Galway port's Brian Sheridan shares why Ireland has the most idyllic cruising coastline in Western Europe

Brimming with plenty of cruise tourism opportunities

Brimming with plenty of cruise tourism opportunities
By Guest | Tuesday, January 31, 2017

Harlingen is a unique city with commercial spirit. Käthe Galema and Janneke Nieuwhof, the port’s Cruise Directors, outline the many attractions that keep guests coming back time and time again

We outline the many attractions that keep guests coming back to Harlingen time and time again

Managing human resources efficiently

Managing human resources efficiently
By Guest | Tuesday, January 24, 2017

Sigrid Kviteberg, project director at Adonis, outlines how the company can help shipowners to implement reliable human resource management systems

Sigrid Kviteberg outlines how Adonis can help shipowners with human resource management systems

Caring, measuring, sharing

Caring, measuring, sharing
By Guest | Monday, January 16, 2017

MedCruise ports expand activities caring about performance, economic impact and user satisfaction, says Thanos Pallis, secretary general of MedCruise

MedCruise ports expand activities caring about performance, economic impact and user satisfaction

Creating successful new ferry berths

Creating successful new ferry berths
By Guest | Thursday, December 22, 2016

Michael Grey discusses the factors that contribute to the success or failure of ferry routes and services

Michael Grey discusses the factors that contribute to the success or failure of ferry routes and services

Addressing and alleviating cruise passenger stress

Addressing and alleviating cruise passenger stress
By Guest | Wednesday, December 21, 2016

Cruise operators must relieve various stresses during the cruise experience to make it more relaxing and build brand affinity, says Frank Jewett, Vice President of Hospitality at UIEvolution

UIEvolution's Frank Jewett explains how operators can make cruising more relaxing

One love, one heart, one Caribbean

One love, one heart, one Caribbean
By Sean Dudley | Tuesday, December 20, 2016

Julie-Anne Burrowes, Cruise Tourism Advisor at Caribbean Village, says the Caribbean offers far more than the stereotypes suggest

Julie-Anne Burrowes from Caribbean Village says the Caribbean offers far more than stereotypes suggest