Interviews

Reliability, punctuality, customer satisfaction and service

Reliability, punctuality, customer satisfaction and service
By Guest | Thursday, February 14, 2019

Condor Ferries is in its 71st year of operations but is already planning its centenary in 2047. CEO Paul Luxon tells Justin Merrigan about the forward-thinking company

Condor Ferries’ CEO Paul Luxon tells Justin Merrigan about the forward-thinking company  

Why AmaWaterways is personalising river cruises

Why AmaWaterways is personalising river cruises
By Jacqui Griffiths | Wednesday, February 13, 2019

President and co-owner Rudi Schreiner tells Jacqui Griffiths about the people-centred, innovative culture behind the company’s success

President and co-owner Rudi Schreiner explains the people-centred culture behind the brand's success

Bigger, better, greener for Royal Caribbean Cruises Ltd.

Bigger, better, greener for Royal Caribbean Cruises Ltd.
By Michele Witthaus | Monday, February 11, 2019

Michele Witthaus spoke with Harri Kulovaara, the company’s executive vice president of Maritime and Newbuilding about its latest environmental strategy developments

Harri Kulovaara speaks about the company’s latest environmental strategy developments

Why are travel agencies important to cruise lines?

Why are travel agencies important to cruise lines?
By Rebecca Gibson | Monday, February 11, 2019

Simone Clark, senior vice president of Global Supply at Iglu.com, gives Rebecca Gibson insight into how travel agencies can help cruise lines design the perfect itinerary

Iglu.com's Simone Clark shares insight into what cruise guests want on a cruise

Sanguine times for the future of the ferry industry

Sanguine times for the future of the ferry industry
By Jon Ingleton | Friday, February 8, 2019

Mike Grainger, managing director of Liferaft Systems Australia, chairman of TT-Line Spirit of Tasmania and former chairman of Interferry, chats to Jon Ingleton on the topic

Mike Grainger, MD of Liferaft Systems Australia and chairman of TT-Line Spirit of Tasmania, chats to ICFR

How Hurtigruten provides meaningful cruise experiences

How Hurtigruten provides meaningful cruise experiences
By Jacqui Griffiths | Friday, February 8, 2019

William Harber speaks with Jacqui Griffiths about the latest industry trends and the company’s focus on immersive adventure travel

William Harber talks about industry trends and the company’s focus on immersive adventure travel

Freight and tourist ferry services are better together

Freight and tourist ferry services are better together
By Jacqui Griffiths | Wednesday, February 6, 2019

Henrik Pedersen from P&O Ferries says the company’s freight and passenger businesses positively impact each other

P&O Ferries’ Henrik Pedersen says both sides of the business positively impact each other

Studio DADO: sparking creativity in interior design

Studio DADO: sparking creativity in interior design
By Lindsay James | Tuesday, February 5, 2019

Greg Walton, CEO and founding partner at the Miami-based firm, explains the industry’s biggest trends and gives us insight into the firm’s creative process

CEO Greg Walton explains the industry’s biggest trends and the firm’s creative process

Keeping itineraries fresh and new with diverse port calls

Keeping itineraries fresh and new with diverse port calls
By Rebecca Lambert | Monday, February 4, 2019

Crystal Cruises’ Anita Hodson tells Rebecca Lambert why diversity is the name of the game when building successful itineraries

Crystal Cruises’ Anita Hodson outlines why diversity is important when building successful itineraries

Brittany Ferries: building on four decades of success

Brittany Ferries: building on four decades of success
By Guest | Thursday, January 31, 2019

Christophe Mathieu explains to Justin Merrigan how Brittany Ferries is building on its successes with a five-year fleet-renewal and modernisation programme

Christophe Mathieu discusses Brittany Ferries' fleet-renewal and modernisation programme

7,641 islands and 106 million people: crisis or opportunity?

7,641 islands and 106 million people: crisis or opportunity?
By Guest | Wednesday, January 30, 2019

Charlie Bartlett asks Archipelago Philippines Ferry Corporation’s Mary Ann Pastrana how the Philippines’ ferry industry can overcome fuel, safety, regulation and operational challenges

Archipelago Philippines Ferry Corporation’s Mary Ann Pastrana on fuel, safety, regulation and more

A welsh welcome awaits the cruise industry

A welsh welcome awaits the cruise industry
By Lindsay James | Friday, January 25, 2019

Over the past twelve months, Cruise Wales has redoubled its efforts to put Wales on the map as a top destination. Lindsay James spoke to Suzanne Thomas to find out how these efforts are paying off

Suzanne Thomas explains how efforts to put Wales on the map as a top destination are paying off

A reliable ferry service for tourists and locals

A reliable ferry service for tourists and locals
By Guest | Thursday, January 24, 2019

Sandra Speares asks Susan Schrempf how Owen Sound Transportation Company ensures it can provide safe and exciting services

Susan Schrempf discusses how Owen Sound Transportation Company ensures safe services

Royal Caribbean Cruises Ltd.: heading for new horizons

Royal Caribbean Cruises Ltd.: heading for new horizons
By Guest | Thursday, January 24, 2019

Roberto Martinoli explains to Sandra Speares how the acquisition of Silversea Cruises will help it to grow its luxury and expedition cruise business

Roberto Martinoli discusses how Silversea Cruises will help the firm’s luxury and expedition cruise business

BG Studio International: making dreams come true

BG Studio International: making dreams come true
By Jon Ingleton | Wednesday, January 23, 2019

President Francesca Bucci tells Jon Ingleton about how she is challenging the ordinary when it comes to designing family-friendly interiors

Francesca Bucci explains how she is challenging the ordinary when designing for families

How to realise picture perfect cruising

How to realise picture perfect cruising
By Rebecca Lambert | Wednesday, January 23, 2019

Itinerary planning experts discuss what it takes to put together cruises that wow guests and tick all the boxes when it comes to cost and efficiency

Experts discuss how to create perfect cruise itineraries and tackle cost and efficiency issues

Cemre Shipyard has the skills for success

Cemre Shipyard has the skills for success
By Jacqui Griffiths | Tuesday, January 22, 2019

With its first two passenger ferry projects completed to high acclaim, Sinan Kavala discusses how the company’s established itself as an innovative solution provider in this dynamic market

Sinan Kavala discusses the company’s position as an innovative solution provider in this dynamic market

Why business is booming at Tillberg Design of Sweden

Why business is booming at Tillberg Design of Sweden
By Lindsay James | Monday, January 21, 2019

With an enviable client list spanning some of the biggest names in the cruise industry, business is thriving at Tillberg Design of Sweden. Lindsay James spoke to Fredrik Johansson to find out more

Fredrik Johansson explains how the firm is looking to break the mould and deliver something very unique

First port of call: profitable deployments

First port of call: profitable deployments
By Rebecca Lambert | Friday, January 18, 2019

Holland America Line’s Simon Douwes discusses the importance of balancing port visits with time at sea

Holland America Line’s Simon Douwes discusses the importance of balancing port visits with time at sea

Enabling quality expeditions with SunStone Ships

Enabling quality expeditions with SunStone Ships
By Jacqui Griffiths | Friday, January 18, 2019

CEO Niels-Erik Lund shares the future plans the largest tonnage provider to the expedition market

CEO Niels-Erik Lund shares the future plans of the largest tonnage provider to the expedition market