Cruise & Ferry Review

THE GLOBAL GUIDE TO PASSENGER SHIPPING

Autumn/Winter 2023

Cruise and Ferry Review Autumn 2021

Executive Editor: Jon Ingleton Editor: Rebecca Gibson

The Autumn/Winter 2023 issue of Cruise & Ferry Review explores how passenger shipping companies are innovating to create outstanding customer experiences, with advanced technologies, outstanding designs and dedicated service combining to create an unforgettable journey for every passenger.

In our keynote interview, Silversea Cruises’ president Barbara Muckermann shares how the cruise line is delivering those immersive travel experiences with innovative ships, an upgraded onboard offering, and an expanded portfolio of destinations that will enrich guests’ lives. Meanwhile, executives involved in designing, building and outfitting Royal Caribbean International’s Icon of the Seas discuss the industry firsts onboard what is soon to be the world’s largest cruise ship in our cover story.

Our cruise business section includes interviews with a range of leaders from major brands, including Carnival Cruise Line’s Christine Duffy, Celebrity Cruises’ Laura Hodges Bethge, Virgin Voyages’ Tom McAlpin and many others.

Published in association with Interferry, our Ferry Business section starts with a commentary from Mike Corrigan, who explains why the global association’s upcoming conference will be a must-attend event. The section also features TT-Line Company’s Bernard Dwyer talking about the next-generation Spirit of Tasmania ro-pax ferries, a roundtable discussion of how to maintain an excellent customer experience in times of change and an interview with Francis Portelli exploring Virtu Ferries’ role in providing vital services for Malta.

Elsewhere in the magazine, we explore some of the services and solutions helping ensure safety at sea, four senior cruise executives discuss how they are decreasing their brands’ environmental footprints and ports explain how they create the perfect first impression for guests as they arrive.

Other highlights include features, viewpoints and reports on new technologies, ports and destinations, interior design, the global order books, cruise ship and ferry refurbishments, and much more. Plus, we also outline some of the latest updates and key perspectives from organisations across the passenger shipping industry in our Marketwatch section.

There’s plenty more too – enjoy the issue!

 

Magazine highlights

A testbed for technology

When Icon of the Seas takes to the water in January 2024, it will be the culmination of some of the best partners and minds in the business. Susan Parker reports

Cruising with connectivity confidence

Greg Martin and Simon Maher reveal how SES is pushing the performance limits of satellite communication

Dawn of a new era

TT-Line Company’s Bernard Dwyer discusses the two next-generation Spirit of Tasmania ro-pax ferries set to join its fleet

Enhancing guest expectations

Executives from MSC Cruises and Finnlines discuss how hotel operations delivery has changed

Experts at expeditions

Akvile Marozaite explains how the new Expedition Cruise Network will work with travel agents and shipowners

Market Watch

A collection of news from ship operators, ports and destinations and other businesses operating in the cruise and ferry sectors, including an update on the beginning of Explora Journeys’ first sailings

First impressions

CFR asks ports how they create the perfect first impression for arriving guests

Greener seas

CFR profiles the shipyards around the world that offer various repair, refit and maintenance services to cruise ships