Holland America Line is investing in ships, shores and sustainability, says Beth Bodensteiner The brand’s president explains why partnerships, listening to guest feedback, focusing on decarbonisation and investing to improve everything from ships to private island destinations is crucial for driving future success
What makes a port perform well? Cruise lines are looking for ports that deliver not only scenic appeal, but also operational excellence and measurable impact. Ioannis Bras and Claudine Pohl discuss how destinations can maximise their performance
Why are ferry passengers so angry and what can operators do about it? With passengers demanding better ferry services and complaining publicly if they don’t receive them, it’s crucial for operators to communicate proactively and resolve issues quickly when they arise
Discovering new ways to explore Wales on a cruise Suzanne Thomas explains how Cruise Wales is collaborating with local partners to develop onshore experiences to suit adventurous guests and those looking for cultural immersion
Event preview | Cruise Connections Cruise Arabia: the Gulf’s first B2B cruise industry forum 14 Sep 16 Sep 2026