Discovering new ways to explore Wales on a cruise Suzanne Thomas explains how Cruise Wales is collaborating with local partners to develop onshore experiences to suit adventurous guests and those looking for cultural immersion
How experiential design is crafting connection at sea Andrea Bartoli of Carnival Corporation and Antonio di Nenno of MSC Cruises speak about how experiential design is helping cruise lines craft meaningful guest journeys
How is AI driving smarter, safer and more sustainable marine operations? CFR explores how the technology is helping operators to improve everything from navigation to fuel optimisation and safety
Why are ferry passengers so angry and what can operators do about it? With passengers demanding better ferry services and complaining publicly if they don’t receive them, it’s crucial for operators to communicate proactively and resolve issues quickly when they arise