Princess Cruises introduces bid-based upgrade system

Princess Cruises introduces bid-based upgrade system

Princess Cruises

Guests will be able to bid for any stateroom category above the one they have already booked

Princess Cruises has introduced a new bid-based system, Princess Upgrade, that will allow guests in the USA to secure an upgrade to a higher stateroom category.

The system was developed in partnership with upgrade solution provider Plusgrade. Once the sailing is within the final payment period and full payment has been received, guests will receive an invitation to take part in the programme and submit a bid for any stateroom category that is above the one they are booked in. Guests can change or cancel their bid any time before it is accepted.

“Upgrading is a popular request from our guests and we’re pleased to deliver a process that lets them improve their stateroom category by making an offer that fits their budget and lifestyle,” said John Padgett, president of Princess.

Upgrades will be available initially on five North America-based ships: Caribbean Princess, Discovery Princess, Enchanted Princess, Regal Princess and Ruby Princess. Princess then plans to roll out the programme fleetwide by the end of October.

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Alex Smith
By Alex Smith
19 August 2022

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