Symposium experts confirmed

Industry executives to discuss own experiences and best practice at IHAS
Symposium experts confirmed

By Cherie Rowlands |

Cruise executives are participating in the International Humanitarian Assistance Symposium (IHAS) industry session during 7-8 June, the Family Assistance Foundation has confirmed.

Speakers from Carnival Cruise Lines, Carnival UK, Norwegian Cruise Line and Royal Caribbean Cruises will be involved in a breakout session to provide an in-depth look at how emergencies and disasters are handled across the cruise industry. Experts will be discussing their experiences and highlighting best practice from incidents where they have been directly involved, before answering delegates' questions.

Chairing the session is Carnival UK’s customer care and communications manager Andrew Baldwin. He said: "We have been involved in Family Assistance for the past five years and in that time have seen as individuals and as an organisation, the power of being there for people and the immense difference that we can make to people's lives. IHAS is a way of bringing people together, be they individuals, groups, organizations, volunteers and more importantly survivors."

The International Humanitarian Assistance Symposium is a multi-industry meeting organised to enhance industry response to emergencies and disasters, so that those involved in an unforeseen tragedy are given the support they need.

Steve Williams, medical operations director at Royal Caribbean Cruises said: "The work of the Family Assistance Foundation has been critical to the evolution of our CARE team program, offering a quantum leap in the level of compassionate and effective psycho-social support to our guests and crew members when faced by a personal crisis."

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