By
Laura Hyde |
Communications provider NT Maritime has partnered with IT solutions provider Nevetal to integrate its systems into Nevetal’s Keel data platform to elevate both guest satisfaction and operational efficiency.
The integration will introduce a communications pillar within Keel dashboards to allow cruise operators to monitor daily messaging, voice and network performance, and operational and business data. Real-time alerts will enable network teams to detect and resolve issues before they affect guests, and data insights will support fleet-wide operations.
“This integration is a powerful example of Keel’s extensible platform,” said Joost van Ree, vice president of commercial digital platforms at Nevetal. “Working with NT Maritime allows us to expand Keel’s operational visibility while giving cruise lines access to communication insights at enterprise scale, all within a single data environment.”
NT Maritime will integrate its communication systems into Nevetal’s Keel data platform (credit NT Maritime)
“NT Maritime has spent years building a communications platform that captures rich, real-time operational data across messaging, voice and network performance,” said Garry Paxinos, chief technology and AI officer at NT Maritime. “Partnering with Nevetal to integrate that data into Keel validates our approach and unlocks enterprise-scale insights that cruise operators have been asking for.”