Crystal forms five-year partnership with OneSpaWorld

Firm will provide various wellness and beauty services for the ships’ onboard spas

Crystal forms five-year partnership with OneSpaWorld


OneSpaWorld will provide exclusive spa services onboard Crystal Serenity and Crystal Symphony

By Laura Hyde |

OneSpaWorld is to be the exclusive provider of spa, salon, medi-spa and fitness services onboard Crystal’s two ships, Crystal Serenity and Crystal Symphony, from June 2023.  

OneSpaWorld, which worked with the Crystal brand for more than 20 years before it was acquired by A&K Travel Group in 2022, will also operate the Aurōra Spa, a new spa concept designed in collaboration with Tillberg Design of Sweden. The spa redesign is one of many extensive renovations that have been carried out onboard Crystal Symphony and Crystal Serenity before the vessels resume service this summer. 

“Our renewed partnership with Crystal brings us great joy at OneSpaWorld,” said Leonard Fluxman, executive chairman, CEO and president of OneSpaWorld. “We have carefully crafted unique services and first-at-sea wellness experiences for Crystal’s guests, and we look forward to continuing our 20-plus-year relationship.” 

The agreement with OneSpaWorld also includes any additional Crystal vessels coming into service during the five-year term. 

“We are delighted to be working again with OneSpaWorld and are excited to have our guests experience all the new services and treatments being developed exclusively for Crystal,” said Bernie Leypold, senior vice president of hotel operations at Crystal. “Our guests will surely feel exceptional at sea.” 

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