The partnership between AG EMS and Hogia Ferry Systems will see Bookit implemented onboard all the operator’s vessels
German ferry operator Aktien-Gesellschaft EMS (AG EMS) is to implement Hogia Ferry Systems’ standard reservation software Bookit onboard its vessels.
AG EMS operates a ferry service between Emden, Germany, and the island of Borkum using both traditional and high-speed ferries. The company will also use Bookit for its river cruises and excursions.
“We had reached the end of opportunities with our current system, and we needed a modern and reliable standard ferry reservation and check-in system to replace it,” said Stefan Beekhuis, chief information officer at AG EMS. We researched the market and had discussions with a neighbour ferry operator. After doing a proof-of-concept project with Hogia Ferry Systems, we decided that they were the best fit for us. Bookit offers everything we asked for and the extensive Bookit API will give us the opportunity to build our own customer facing applications and websites, which we saw as a huge benefit.”
Niclas Blomstrom, managing director of Hogia Ferry Systems, added: “Being in operation for over 175 years, AG EMS is a very honourable company with a wide offering of services to islanders and visitors. With Bookit, AG EMS will have the reservation platform that can significantly improve the customer experience and provide a better tool for their staff. I am sure this is the start of a great and long-term partnership, and we welcome AG EMS to the Bookit Community”.