By
Rebecca Gibson |
Safety solutions provider Survitec has expanded its engineering team to provide lifeboat services to shipping operators across several sites worldwide.
Although Survitec’s existing team of more than 100 service engineers from the UK and Scandinavia can already attend any location worldwide, the company has added 14 more engineers to its team in extra locations to further improve the service for marine and offshore customers. It now has engineers on the ground in five continents, supported by flying squads in the main global ports. This means that passenger shipping operators that can enquire about lifeboat services and products at their local branch, then have these services delivered wherever they need globally.
Survitec’s enhanced proposition will be coordinated through one point of contact as opposed to multiple sites, reducing the administrative load for the customer. The company will also provide services for all lifeboat brands and types, making the process less complex.
“We have always offered a global proposition, but these expansion plans give us an even larger footprint, which in turn offers operators greater peace of mind that we can reach them wherever they sail,” said Paul Watkins, Survitec Group’s Regulatory and Compliance manager. “Our cross-trained service agents can help companies improve their operational efficiency, not only saving them time and money, but also ensuring their statutory obligations are met. Customers can contact their local branch and the services can then be delivered wherever their ship is going to be globally.”