86 INTERIOR COMMENTARY Cruise lines only get one chance to make a great first impression, and it must be flawless. Xaler Systems understands this need better than most, which is why we use our deep industry knowledge and years of experience to help cruise lines impress guests from the moment they step onboard their ships. Furniture and carpets are among the first design elements guests see and feel. These components quietly but powerfully communicate the quality, care and standards of a cruise line and its design vision. We restore furniture and carpets using highquality materials to help cruise lines present refined, welcoming interiors which align with their brand identity, but also stand the test of time, voyage after voyage. What truly sets Xaler apart in the outfitting industry is our ability to perform well during high-stakes projects. Short timelines, fixed budgets and uncompromising expectations mean there is no margin for error during dry docks. We work in partnership with cruise lines to fulfil their requirements and deliver every project on time and within budget. Our experienced and skilled team can anticipate challenges, solve problems quickly and complete projects to the highest standards, even in the most demanding environments. Xaler also takes a sustainability-led approach to design and refurbishment projects. Instead of defaulting to fully replacing every component, we focus on restoring, renewing and extending the life of existing furniture and carpets where possible. This approach enables cruise lines to spend up to 90 per cent less. In addition, it allows us to create interiors that look new without the environmental and economic costs of starting from scratch. I’m proud of the whole Xaler team; our employees consistently go beyond expectations to deliver flawless results. By combining experience with a sustainability-first approach, our team helps cruise lines to create powerful and lasting first impressions, which remain long after guests disembark and return home. Creating a first impression that lasts Xaler Systems’ sustainability-led approach to outfitting projects helps cruise lines create high-quality ship interiors, while reducing costs and waste LUIS RINCON Luis Rincon is managing director at Xaler Systems, a Miami-based cruise ship outfitting firm A team from Xaler Systems worked on the refurbishment onboard Norwegian Cruise Line’s Pride of America in May 2025
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