Cruise & Ferry Review - Spring/Summer 2023

11 CONTENTS 140 Ferry Business 88 Mike Corrigan describes how Interferry is joining forces with partners to build a sustainable future for the global ferry industry 90 Yasuo Iritani explains how SHK Line Group is overcoming challenges to remain Japan’s leading ferry operator 94 Matteo Della Valle discusses Grandi Navi Veloci’s customer experience strategy 96 Heidi Wolden explains how Norled plans to become a zero-emission operator by 2040 98 Jan Hanses shares how Viking Line is continuing to improve its environmental footprint 100 Ian Hampton talks about Stena Line’s enduring success as it celebrates its 60th anniversary 102 Murat Orhan reveals how Istanbul Deniz Otobusleri is meeting passenger expectations 104 P&O Ferries’ Peter Hebblethwaite gives an insight into how he is revitalising the business 108 Michael Grey shares why helpful staff and the right ports are key to successful ferry operations Building and Refurbishment 110 Justin Merrigan provides his global round-up of notable ferry orders 114 The cruise order book outlines the latest updates on new cruise ships set to debut in 2023 and beyond 118 CFR profiles the shipyards around the world that offer various repair, refit and maintenance services to cruise ships 124 Flensburger Schiffbau-Gesellschaft reveals plans to build three LNG bunkering ships to help the industry transition to greener operations 127 Mark Henderson shares how Magicman’s repair service can reduce the environmental impact of refit projects Marine Operations 128 This edition of the annual Green List explores how organisations are helping improve the environmental and operational attributes of ships 132 Nicholas Belle of Abelle Consulting discusses ship and shoreside technology infrastructure 136 Jill Stonenberg explains how Virgin Voyages is building partnerships to try and reach net zero 140 Michele Francioni outlines the new technology MSC Cruises’ is using to reduce its environmental impact 142 Elpi Petraki details how WISTA International is working to improve diversity in the maritime industry 144 BMT’s Phil Thompson discusses the new standards of navigation technology 146 Andrew Brown shares how Maxicaster’s partnership with Anuvu helps deliver premium entertainment services at sea 147 COLUMBIA Cruise Services’ Olaf Groeger discusses the changing demands suppliers are facing from cruise lines 148 Dietmar Wertanzl and Sanjay Sukhrani on how Anglo-Eastern’s acquisition of CMI will benefit expedition cruise brands Featured Partners: Marine Operations 150 CFR profiles businesses that provide services to support the operational needs of cruise and ferry brands 124 90