Contributor: Susan Parker

Susan has been writing about the shipping industry since 1990 and was editor of Lloyd’s Cruise International until 2008. She is a freelance cruise shipping specialist.

Why guest loyalty is paying off for P&O Cruises

Why guest loyalty is paying off for P&O Cruises
By Susan Parker | 05 April 2022

P&O Cruises’ faithful guest base is a key component in its recovery. President Paul Ludlow talks to Susan Parker about the path taken and the road ahead

Paul Ludlow talks to Susan Parker about the path the cruise line has taken in its recovery

Every cloud has a silver lining in luxury cruising

Every cloud has a silver lining in luxury cruising
By Susan Parker | 28 March 2022

Never let a good crisis go to waste has been the mantra at Celebrity Cruises during the pandemic. Lisa Lutoff-Perlo tells Susan Parker how the brand is coming back stronger

Lisa Lutoff-Perlo reveals how Celebrity Cruises is recovering after the impact of the pandemic

Why adaptability is key for itinerary planning

Why adaptability is key for itinerary planning
By Susan Parker | 26 November 2021

Itinerary planning is challenging during a pandemic with ever-changing travel restrictions. Susan Parker asks Frederique Patry how Silversea Cruises is navigating these uncharted waters

Frederique Patry explains how Silversea Cruises is navigating  itinerary planning during a pandemic

Setting Hapag-Lloyd Cruises up for success

Setting Hapag-Lloyd Cruises up for success

Hapag-Lloyd Cruises

By Susan Parker | 17 November 2021

After working with Hapag-Lloyd Cruises for over a decade, Julian Pfitzner became CEO in 2021. He tells Susan Parker his plans for strengthening the brand

Julian Pfitzner shares his plans for strengthening the Hapag-Lloyd Cruises brand in his new role as CEO

From well to wake, sustainability is key

From well to wake, sustainability is key
By Susan Parker | 10 November 2021

Susan Parker asks Linden Coppell why MSC Cruises is focusing on multiple options in its mission to improve the entire environmental life cycle of its ships

Linden Coppell discusses MSC Cruises’ mission to improve the environmental lifecycle of its ships

After the dark comes the light for Royal Caribbean International

After the dark comes the light for Royal Caribbean International
By Susan Parker | 20 April 2021

Michael Bayley explains to Susan Parker how Royal Caribbean International’s ability to be flexible during the Covid-19 pandemic has led to positive operational developments

Michael Bayley explains how flexibility during the pandemic has led to positive developments

Returning to the homeland after the pandemic

Returning to the homeland after the pandemic
By Susan Parker | 09 April 2021

Federico Bartoli tells Susan Parker why Costa Cruises is focusing on its long history with Italy as its primary route back to cruising

Federico Bartoli explains why Costa Cruises is focusing on Italy as its route back to cruising

Working around the clock to kick-start the return of cruising

Working around the clock to kick-start the return of cruising
By Susan Parker | 23 October 2020

Resuming operations during the coronavirus pandemic involves a dedicated team addressing a myriad of details on a daily basis. Susan Parker speaks with Michel Grimm of CroisiEurope

Michel Grimm of CroisiEurope discusses the process of resuming operations during the pandemic

How MSC Cruises is solving the carbon conundrum

How MSC Cruises is solving the carbon conundrum
By Susan Parker | 24 June 2020

MSC Cruises is exploring a range of solutions when it comes to reducing its carbon footprint. Bud Darr tells Susan Parker about the brand’s innovative approach

Bud Darr discusses the cruise line’s approach to reducing its carbon footprint

How to reach 50 per cent carbon reduction by 2050

How to reach 50 per cent carbon reduction by 2050
Carnival Corporation
By Susan Parker | 10 June 2020

Finding a way towards a fully sustainable cruise industry involves exploring many different options and joining forces with others. Tom Strang shares Carnival Corporation’s plans with Susan Parker

Tom Strang shares Carnival Corporation’s plans for a more sustainable cruise industry

How Seabourn is discovering new possibilities

How Seabourn is discovering new possibilities
RAK Ports
By Susan Parker | 21 May 2020

Susan Parker asks Timothy Littley how Seabourn’s move into expedition ships has provided a whole new canvas on which to further explore his passion for seeking out the new in destinations

Seabourn’s Timothy Littley discusses his passion for seeking out the new in destinations

Inspiring wonder and environmental understanding

Inspiring wonder and environmental understanding
By Susan Parker | 04 May 2020

Hapag-Lloyd Cruises has a wealth of experience and knowledge when it comes to expedition sailing. Susan Parker asks company executives how this helped when building the new Hanseatic-class ships

Hapag-Lloyd Cruises share their knowledge and expertise in expedition sailing with Susan Parker

An inside look at The Ritz-Carlton Yacht Collection’s first ship

An inside look at The Ritz-Carlton Yacht Collection’s first ship
By Susan Parker | 29 July 2019

Douglas Prothero tells Susan Parker why partnerships have been pivotal in helping The Ritz-Carlton Yacht Collection to create the interiors of its first luxury cruise yacht

Douglas Prothero on why partnerships have been pivotal in creating the luxury cruise yacht's interiors

Seabourn is expanding into expedition cruising

Seabourn is expanding into expedition cruising
By Susan Parker | 07 May 2019

The firm is building on 30 years of ultra-luxury with its two expedition newbuilds due out in June 2021 and May 2022. Susan Parker talks with president Rick Meadows

President Rick Meadows discusses the firm’s two newbuilds due in June 2021 and May 2022

Giving cruise guests what they want, when they want it

Giving cruise guests what they want, when they want it
By Susan Parker | 26 April 2019

Delivering shore excursions to the luxury traveller requires flexibility, detailed planning and attention to detail. Susan Parker speaks with the CEO of The Ritz-Carlton Yacht Collection

The Ritz-Carlton Yacht Collection’s CEO talks about delivering shore excursions to luxury travellers

The Ritz-Carlton Yacht Collection is leaving nothing to chance

The Ritz-Carlton Yacht Collection is leaving nothing to chance
By Susan Parker | 27 February 2019

Doug Prothero tells Susan Parker how the brand is working diligently to ensure that its yachts match up to its reputation.

Doug Prothero tells Susan Parker how the brand is ensuring its yachts match its reputation

How new brand Virgin Voyages is creating a new cruising concept

How new brand Virgin Voyages is creating a new cruising concept
By Susan Parker | 20 July 2018

Virgin Voyages is on its way. Work has already been started on the first ship and, true to form, the brand is doing things differently, Tom McAlpin tells Susan Parker

Virgin Voyages is on its way and, true to form, the brand is doing things differently, says Tom McAlpin

Preparing for new ships at Royal Caribbean Cruises Ltd.

Preparing for new ships at Royal Caribbean Cruises Ltd.
By Susan Parker | 09 July 2018

The cruise corporation is enjoying a year of expansion. President and COO Adam Goldstein talks to Susan Parker

President and COO Adam Goldstein talks about the cruise corporation's year of expansion

Seabourn is making seismic shifts in luxury cruising

Seabourn is making seismic shifts in luxury cruising
By Susan Parker | 28 June 2018

The demand for authentic experiences fits into the Seabourn ethos perfectly. Susan Parker talks to president Rick Meadows about the brand’s approach

The demand for authentic experiences fits into the Seabourn ethos perfectly

High-touch not high-tech in the cruise industry

High-touch not high-tech in the cruise industry
By Susan Parker | 25 June 2018

The luxury market has changed from ‘having’ to ‘being’, says Hapag-Lloyd Cruises’ CEO Karl J. Pojer. He talks to Susan Parker about the company’s strategy

The luxury market has changed from ‘having’ to ‘being’, says Hapag-Lloyd Cruises’ CEO Karl J. Pojer

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