International Cruise & Ferry Review

THE GLOBAL GUIDE TO PASSENGER SHIPPING

Spring/Summer 2016

International Cruise and Ferry Review Spring 2016

Executive Editor: Jon Ingleton
Editor: Michele Witthaus
Publisher: Nolan Andrews

International Cruise & Ferry Review’s Spring/Summer 2016 issue features a keynote interview with Carnival Corporation & plc’s president and CEO Arnold Donald, where he reflects on his company’s growth in China, new ships, sustainability goals and more. We also speak to other key industry figures, such as Gianni Onorato at MSC Cruises, Larry Pimentel at Azamara Club Cruises, Princess Cruises’ Jan Swartz, and Celebrity Cruises’ Lisa Lutoff-Perlo.

This issue also explores how technology is driving innovation in the ferry sector, the changing demands for better at-sea connectivity, the latest interior design and entertainment trends, and much more. We also take a look at how ports and tourist boards are transforming the onshore experience.

Other highlights include our cover story, where we find out more about how the British Virgin Islands expects its new Tortola Pier Park complex to boost cruise visitor numbers.

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Magazine highlights

FERRY BUSINESS

ENTER THE INNOVATORS

EXCITING TIMES AHEAD

Michele Witthaus finds out what will be the biggest game changers for the ferry sector in the next few years

Environmentally friendly:

EXCITING TIMES AHEAD

Stena Line CEO Carl-Johan Hagman outlines the company’s progress

That’s the Spirit!:

EXCITING TIMES AHEAD

Justin Merrigan talks to the CEO of Tasmania’s two-ship TT-Line, Bernard Dwyer

Global reach:

EXCITING TIMES AHEAD

Interim Interferry CEO Darrell Bryan explains why outreach is so important

MARINE OPERATIONS

THE CONNECTIVITY CONUNDRUM

EXCITING TIMES AHEAD

Providing connectivity at sea is necessary in today’s world. Susan Parker asks operators how they are making it happen

Cruising speed:

EXCITING TIMES AHEAD

How cruise and ferry operators ensure fast connectivity at sea

A smart solution:

EXCITING TIMES AHEAD

Interschalt’s Rainer Twisterling explains how the company’s new data engine works

Payroll management:

EXCITING TIMES AHEAD

Erick Meijer of Adonis says automation helps with tracking crew working hours

COVER STORY

GATEWAY TO THE BVI

EXCITING TIMES AHEAD

Dona Regis, CEO of Tortola Pier Park, tells Rebecca Gibson how the new cultural and entertainment complex will help cruise visitors to fully immerse themselves in island life

UPFRONT

UPWARD TREND

EXCITING TIMES AHEAD

A couple of years into one of the most demanding jobs in the cruise business, Arnold Donald can list a string of successes but still has big goals. He talks to Michele Witthaus

MARKETWATCH

EXCITING TIMES AHEAD

Operators focus on boosting the onboard experience; ports declare record visitor numbers; more China ventures are announced; Ballast Water Management Convention misses threshold for implementation

ONBOARD EXPERIENCE

INSIDE THE CLASS OF 2016

EXCITING TIMES AHEAD

Bill Becken reports on the latest trends in interior innovations on newbuilds and on ships undergoing refurbishment

Bringing the vision alive:

EXCITING TIMES AHEAD

Cruise activity is booming for interior design suppliers

The highest standards:

EXCITING TIMES AHEAD

Warewashing technology specialist Meiko showcases new products

Growth trajectory:

EXCITING TIMES AHEAD

An overview of recent developments at Tillberg Design of Sweden

CRUISE BUSINESS

READY FOR GROWTH

EXCITING TIMES AHEAD

Gianni Onorato explains how MSC Cruises seeks to double its passenger total in six years

ESTABLISHED BRAND, MODERN TWIST

EXCITING TIMES AHEAD

How Orlando Ashford is taking Holland America Line to a new level with collective intelligence

Remaining competitive:

EXCITING TIMES AHEAD

Cruise line executives provide insights into what makes for success

Building on momentum:

EXCITING TIMES AHEAD

Carnival Cruise Line president Christine Duffy talks to Susan Parkers

Fleet renewal and more:

EXCITING TIMES AHEAD

How Larry Pimentel is keeping the Azamara Club Cruises brand fresh

BUILDING AND REFURBISHMENT

RECORD LEVELS OF NEW BERTHS

EXCITING TIMES AHEAD

Twelve large new ships are to be delivered over the course of the year and many more are to come

Multi-ship contracts:

EXCITING TIMES AHEAD

A number of ferry operators are boosting their future fleets with ambitious orders

The revitalisation experts:

EXCITING TIMES AHEAD

Sean Dudley takes a look at major recent and upcoming drydocks

Standing out:

EXCITING TIMES AHEAD

Jan Kees Pilaar shares the secrets of Blohm+Voss Repair’s success

Healthy order book:

EXCITING TIMES AHEAD

How Grand Bahama Shipyard keeps the cruise ship repair and refit orders coming

PORTS AND DESTINATIONS

GREAT GUEST APPEAL

EXCITING TIMES AHEAD

Positively influencing guest ratings is an essential goal for ports, tourist boards and shorex operators. Lindsay James asks leaders from across the field how they do it

Exceeding expectations:

EXCITING TIMES AHEAD

Ian Robertson, CEO of Greater Victoria Harbour Authority, on keeping guests happy

Shaping shore excursions:

EXCITING TIMES AHEAD

We find out how destinations and shorex providers manage demand