International Cruise & Ferry Review

THE GLOBAL GUIDE TO PASSENGER SHIPPING

Spring/Summer 2018

International Cruise and Ferry Review Spring 2018

Executive Editor: Jon Ingleton
Editor: Rebecca Gibson
Publisher: Nolan Andrews

International Cruise & Ferry Review’s Spring/Summer 2018 issue opens with a keynote from Carnival Corporation’s president and CEO Arnold Donald, where he gives an insight into how listening carefully, hiring diversely and thinking innovatively is helping the company to exceed guest expectations. Meanwhile, our cover story focuses on the secrets behind cruise success at Passenger Port of Saint Petersburg Marine Façade.

Our Cruise Business section profiles executives such as Celebrity Cruises’ Lisa Lutoff-Perlo, Virgin Voyage’s Tom McAlpin, Royal Caribbean Cruises Ltd.’s Adam Goldstein, Seabourn’s Rick Meadows, Silversea Cruises’ Roberto Martinoli, and many more. BC Ferries’ Colleen Storey, P&O Ferries’ Janette Bell, Ultramar’s German Orzoco, Brittany Ferries’ Christophe Mathieu and Interferry’s Mike Corrigan are just a few of the executives profiled in our Ferry Business section, which has been published in association with Interferry.

Elsewhere in the magazine, we outline some of the latest updates from across the passenger shipping industry in our Marketwatch section, highlight new environmentally friendly technologies in our first-ever Green List, ask eight cruise line executives what’s top of the boardroom agenda, and discover how ferry operators are using technology to transform their fleets and the customer experience.

Other features and reports explore everything from designing expertly finished interiors, to creating authentic destination experiences, new ship orders, refit projects, maritime communications and much more. Plus, ports and tourist boards explain how they are improving their services, terminal facilities and destination offerings to ensure they stand out from the crowd.

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Magazine highlights

EXPANDING HORIZONS

Cruise lines invest in new technologies to improve the guest experience; ports welcome record numbers and upgrade infrastructure; shipyards secure new orders; interior designers complete refits; and much more

GOING HIGH TECH

Rederij Doeksen and Archipelago Philippine Ferries Corporation highlight how they are using new technologies to make their operations more sustainable

NORTHERN NORWAYS AUTUMN GLORY

A review of the highlights from Cruise Norway’s late 2017 familiarisation trip to Norwegian ports

MARKETWATCH

Cruise lines invest in new technologies to improve the guest experience; ports welcome record numbers and upgrade infrastructure; shipyards secure new orders; interior designers complete refits; and much more

BOLD OPERATORS BOOST ORDER BOOK

Several operators order low- and zero-emission ferries, while large fast craft are also in demand. Michele Witthaus reviews key market activity

WHAT’S ON THE CRUISE INDUSTRY AGENDA

Eight cruise line CEOs discuss environmental sustainability, shipbuilding, ports and market growth

DESTINATION AUTHENTICITY

Azamara Club Cruises, Pullmantur Cruceros, Holland America Line, Carnival Australia and Genting Cruise Line tell us how they are creating exciting itineraries

JOINING FORCES FOR A COMMON CAUSE

Interferry CEO Mike Corrigan says strength from unity is key to the trade association’s mounting influence

GRAND DESIGNS

Experts from Carnival, Royal Caribbean and Stena Line discuss how orchestrating the design of a ship is akin to planning a small city

THE VALUE OF LISTENING

Carnival Corporation’s president and CEO Arnold Donald says taking time to fully understand the company’s unique business strengths, thinking innovatively and hiring diversely enables it to exceed guest expectations every time

THE QUEST FOR OPERATIONAL EXCELLENCE

We discover what’s top of the agenda for cruise and ferry brands when it comes to keeping their fleets afloat

INTRODUCING THE GREEN LIST

We take a virtual ship tour, highlighting some of the environmentally friendly products and services that are helping ship operators achieve regulatory compliance