Cruise & Ferry Itinerary Planning 2024

£24.00 Foreword 3 Executive editor Jon Ingleton Editor Alex Smith Editorial team Alice Chambers, Rebecca Gibson, Amber Hickman, Laura Hyde, Richard Humphreys Editorial contributor Michele Witthaus Publication manager Kimberley McLean Account managers Shelly Palmer, Benedict Pask, Ben Surtees-Smith Publisher Toby Ingleton Production manager Stuart Fairbrother Design Bruce Graham, Libby Sidebotham, Dhanika Vansia Cover image courtesy of Hong Kong Tourism Board Website development Chris Jackson Circulation Ritwik Bhattacharjee Advertise Subscribe Published by Tudor Rose Tudor House, 6 Friar Lane Leicester LE1 5RA Tel: +44 116 2229900 ISSN 2633-4410 (Print) ISSN 2633-4429 (Online) Printed in Great Britain by The Manson Group. © 2023 Tudor Rose Holdings Ltd. All rights reserved. No part of this publication may be stored or transmitted or reproduced in any form or by any means, including whether by photocopying, scanning, downloading onto computer or otherwise without the prior written permission from Tudor Rose Holdings Ltd. Views expressed in this magazine are not necessarily those of the publisher. Acceptance of advertisements does not imply official endorsement of the products or services concerned. While every care has been taken to ensure accuracy of content, no responsibility can be taken for any errors and/or omissions. Readers should take appropriate professional advice before acting on any issue raised herein. The publisher reserves the right to accept or reject advertising material and editorial contributions. The publisher assumes no liability for the return or safety of unsolicited art, photography or manuscripts. 2024 In bygone times, itinerary planning was conceived and delivered by one department and ratified by another. Nowadays, it has become a more complex undertaking which draws on the expertise that resides in practically every department. While technology continues to simplify some elements of the process, many complications remain. Regulations, berthing competition, ship and shoreside infrastructure, consumer demand, costs, sustainability – these and many other factors can make itinerary planning a struggle for cruise lines, and often for ports and destinations too. It takes the combined efforts of all industry stakeholders to achieve their common objective; to keep guests happy while making a fair profit. Today, the foundation of successful itinerary planning is effective communication. The industry is blessed with countless skilled communicators and these pages are full of them, starting with Jan Swartz in our keynote interview on page 6. Swartz discusses Carnival Corporation’s ambitions for the future, including its plans for “enhancing our destination development efforts, and increasing our engagement with many external global stakeholders.” Wise words can also be found in our Planner Perspectives section, which features cruise executives Jaqui Nobile, Mike Pawlus, James Griffiths, Katy Berzins, Brad Bennetts and Kristin Badgett, starting on page 50. Our featured port and destination partners provide similar insight, beginning with the Hong Kong Tourism Board in our cover story on page 24 and continuing on page 93. We also explore the growing momentum behind installation of shore power facilities on page 32, as ports and their partners discuss their progress. The range of voices involved in the itinerary planning process is sure to grow even further. But for now, we are grateful for the candid insights shared by our contributors for this issue. Read every page, it’s worth it! Jon Ingleton Executive Editor, Cruise & Ferry Itinerary Planning Communicating success