5 76 50 76 Viking Line’s Marcus Risberg discusses how the company’s fleet renewal strategy is evolving amidst the regulatory uncertainties in the Baltic Sea 82 Northlink Ferries’ Stuart Garrett shares how the operator is revitalising its service with refurbishments and new vessels 84 Timothy O’Brien showcases how Hornblower Group’s ferry network has evolved into a defining feature of New York city’s transportation system 86 Oluwadamilola Emmanuel discusses his vision to position Lagos State as Africa’s leading blue economy hub 88 Serge Buy of the Canadian Ferry Association explains why federal investment and partnerships are key to growing Canada’s ferry system 90 Michael Grey highlights the importance of communicating proactively with customers to resolve ferry service issues quickly 65 Aranui Cruises’ Phillippe Wong talks new ships, local communities and low-impact travel 68 Bud Darr reaffirms his commitment to advancing safety, sustainability and positive community impacts on behalf of CLIA members Ferry Business 74 Interferry will continue to spearhead environmental and improvements across the ferry industry in its 50th year, says Mike Corrigan
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