118 FEATURE AI in action CFR asks four organisations how their AI-enabled products and services are helping shipowners to build and operate their ships more safely and efficiently COLUMBIA cruise services COLUMBIA cruise services is using AI to unlock new possibilities in luxury cruising, enabling ships to operate more intelligently and empowering crew to provide bespoke service. By analysing guest preferences, such as favourite dining venues and activity patterns, the company can deliver tailored recommendations for a more personalised experience. AI also enhances operational efficiency: computer-vision-enabled CCTV automates anomaly detection, alerting safety teams more quickly, while data insights help reduce food waste and increase supply chain transparency. Alfred Maritime Alfred Maritime’s Meyer Energy Management System empowers teams to analyse every leg of an itinerary, focusing on fuel efficiency and emission reduction for passenger vessels. Using AI agents that summarise voyages automatically, the system provides actionable intelligence on shipboard energy dynamics. Thanks to the rapid advancement of AI reasoning over the last 12 months, the crew can now use these agentdriven insights to refine operations and mentor younger crew members with data-backed precision.
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