Foreword 3 Today’s cruise and ferry operators aren’t looking to reinvent the industry. Instead, they’re making targeted investments and hundreds of incremental improvements to enhance the guest experience, while improving safety, reducing their environmental impact and driving growth. Carnival Corporation, for example, is refining its organisational structures and optimising existing assets to build operational resilience and position the business for long term growth. “If we keep doing the boring stuff better, we can understand what our strengths are, identify our weaknesses and work out how to fill these gaps,” says Josh Weinstein, the organisation’s president and CEO in our keynote on page 10. Like many other cruise and ferry operators, Carnival Corporation is taking an incremental approach to accelerating decarbonisation. As the 2050 net-zero emissions deadline approaches, organisations are experimenting with battery technology, alternative fuels and various technologies to achieve this goal. “We recognise that no single technology represents a complete decarbonisation solution for the shipping industry,” says Michele Francioni of MSC Cruises, in our decarbonisation feature on page 98, which explores how stakeholders across the sector are working together to make meaningful environmental progress. Organisations are collaborating to solve other challenges too. For example, cruise lines are partnering with ports to overcome overtourism, while ferry companies are working with local communities to resolve service issues. Their aim is to support sustainable growth while ensuring passenger shipping creates lasting value for guests, communities and stakeholders. Collaboration will be key to sustainable industry growth in the years ahead. As Interferry CEO Mike Corrigan notes in his interview on page 74: “We have a stronger voice when we’re united.” Rebecca Gibson Editor, Cruise & Ferry Review Small steps, better future CONTRIBUTORS CFR would like to thank all of those who contributed to this issue, including: Javier Herbon Javier is an expert in fire protection and safety technologies for passenger vessels and serves as managing director of CBG Systems. Justin Merrigan Justin is a communications practitioner with more than 30 years of experience in the ferry sector, including 10 years with Incat Tasmania. Kara Sasse Kara is CEO of Ripple Operations, where she uses her expertise in maritime workforce technology and crew management to help cruise and ferry operators. Cristina Stefani In her role as marketing and communication strategist at Aquafil, Cristina specialises in turning sustainable materials into circular solutions for cruise ship and ferry interiors. AW/26
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