111 service and create a transparent process for customers. During training and the successful implementation of best practices at Aros, I got to know a very curious, persistent and dedicated team with great individuals and professional leaders. Continuous improvement is Aros Marine’s credo and it will ensure that it doesn’t stand behind its competitors. Every new session of operational excellence, lean planning or project management training is a pleasure for me and a great success for Aros! It’s great to see a consistent team developing and still being hungry for more information and innovation! They know that standing out in our industry is not easy but it is possible if you work hard enough.” This is the third time that Aros Marine has successfully used the lean train method when working in cabins, with the first time being on another Hurtigruten vessel and the second on Club Med 2. As part of the total refurbishment of the interiors, Aros Marine has also renovated over 2,500 square metres of public zones, including the Panorama Lounge, à la carte restaurant, brasserie seating area and the main dining area. Aros Marine’s work in the Panorama Bar included reupholstering chairs and sofas, as well as preserving the existing tiling in the area. In addition, Aros Marine worked on electrics, plumbing, ventilation, wall preparation and top coverings, flooring, carpet replacements and furniture maintenance. It also produced and installed custom-made furniture, ship equipment and a bar. Although Trollfjord is the fourteenth project that Aros Marine and Hurtigruten have worked on together, the scale, time frame and budget created some added complexity for Aros Marine this time. One of the biggest challenges for Aros Marine was to fulfil Hurtigruten’s request of having a project of this scale and marrying it with the budget. With this in mind, Aros Marine put a lot of work into serious value engineering. The company also had to deal with the added pressure of Trollfjord preparing to start two new routes in Hurtigruten’s 130th anniversary year, a huge event for the company. Trollfjord will embark on the ‘Svalbard Express’ and the ‘North Cape Express’ sailings in Norway, in June. “ Continuous improvement is Aros Marine’s credo” Over 2,500 square metres of public zones, including the brasserie seating area, have been worked on by Aros Marine
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