Cruise & Ferry Review - Spring/Summer 2022

7 1 Wonder of the Seas’ open-air AquaTheater will stage Royal Caribbean’s first-ever all-female cast, which will perform aerial acrobatics and high-level dives experience at sea, which Royal Caribbean describes as “a high-tech, free-roaming, multisensory journey”. All these offerings provide good examples of the line’s renowned innovative spirit. Growing numbers of guests will be able to enjoy these innovations for themselves as the brand continues to resume service in different regions of the world. “The majority of our ships have now returned to service and our guests are enjoying sailing on a wide range of itineraries from North America and the Caribbean,” says Bouldin, noting that the break, although not welcome, has reminded many of why they loved cruise in the first place. “We’ve had some of our highest-ever guest satisfaction scores since our return to sailing and it’s clear our guests are happy to be back cruising and creating new memories with friends and family. “Incentives such as ‘cruise with confidence’ have been really well received by our loyal guests as they were able to conveniently lift and shift their cruises or cancel within 48 hours.” Bouldin says that Royal’s crew – which are “really the heart of our global operation” – and local communities have been supported through the RCL Cares programme during the pandemic. “We know that so many destinations are heavily reliant on economic impact of our operations and international tourism so it’s fantastic to be bringing guests to many of our destinations once again.” Looking to the future, he says that there are “positive signs” that confidence is growing within the sector as an increasing number of guests book their holidays. “Looking further ahead, and in Europe in particular, this year and next we have more cruise capacity than ever before and can offer our guests some incredible experiences. Across the industry there are many new ships on the horizon and exclusive cruise destinations. We can expect to see the growth of the cruise industry, especially in Europe, and with it much exciting product development and innovation.” CFR “ It’s clear our guests are happy to be back cruising and creating new memories with friends and family”