By
Elizabeth Robinson |
Global maritime mobile operator Telenor Maritime has expanded its long-term partnership with Stena Line by introducing a mobile ecosystem onboard its passenger ferries.
Telenor Maritime will deploy a connectivity platform with mobile/3G/4G, premium wi-fi, Ka-VSAT and mobile broadband backhaul to improve the customer experience.
“We are delighted to develop further our long-term partnership with Stena Line, one of the largest ferry companies in the world with Europe’s most comprehensive route network, consisting of 21 strategically located ferry routes across Northern Europe, operating in Scandinavia, the Baltics, the North Sea and the Irish Sea,” said Frode Støldal, CEO of Telenor Maritime. “We are confident that our communications services will substantially enhance the customer journey on the 20 ships we are upgrading. Additionally, we are ready for the introduction of 5G with internet of things services which will truly increase the ship operations efficiency. This is an important step for Telenor Maritime’s service-expansion in Europe.”
The new mobile and wi-fi network will help Stena Line to improve the customer experience.
“We are continually looking to develop the onboard customer experience, and we intend to provide our guests with improved services on our fleet of passenger-vessels, giving them a choice to always stay connected if they prefer,” said Raimo Warkki, IT demand manager at Stena Line. “Our free low-performance wi-fi is complemented with a premium, high-quality wi-fi alternative for our guests, opening up for more advanced services highly sought after by our passengers.”
Stena Line was Telenor Maritime’s first customer when it was first established as Maritime Communications Partner in 2004. “We truly recognise the company as the leading mobile operator at sea with an ever-expanding quality portfolio of services relevant for the ferry industry,” said Warkki.