Viewpoint, Ferry

Keeping customers happy in the ferry business

Keeping customers happy in the ferry business

By Guest | 27 October 2017

Michael Grey explores how well-trained, knowledgeable and friendly staff can help ferry lines to drive customer loyalty

Michael Grey explores how well-trained and friendly staff can help ferry lines drive customer loyalty

Recommended

Report | Building and refurbishment

Cruise Order Book: crafting cruise innovation

Almost 40 million people will cruise annually by 2027, predicts CLIA

News | Building and refurbishment

Carnival Corporation orders fifth Excel-class cruise ship for Carnival Cruise Line

Norwegian Cruise Line Holdings orders eight new cruise ships and plans private island expansion

News | Building and refurbishment

Scenic Group to update fleet with new luxury ocean yacht and refurbishment programme

News | Building and refurbishment

MSC Cruises marks construction milestones for two World-class cruise ships

News | Ports and Destinations

Royal Caribbean to open new Royal Beach Club in Cozumel, Mexico

Interview | Onboard experience

Enabling a new era of connectivity experiences at sea

Subscribe to the Cruise & Ferry newsletter

Subscribe

©2024 Tudor Rose. All Rights Reserved. Cruise & Ferry is published by Tudor Rose.