Cruise lines benefit from a better data display and customisable steering modules
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Author: Rebecca Gibson/Wednesday, December 6, 2017/Categories: News, Onboard experience, Norwegian Cruise Line
Norwegian Cruise Line has added new functions to its complimentary Cruise Norwegian App to enable guests to manage every aspect of their holiday via one single platform.
Currently available to Norwegian Sky guests, the Cruise Norwegian app allows guests to preview and book shore excursions, make dining and entertainment reservations, and purchase onboard dining, beverage or special occasion packages before they cruise. Prior to embarkation, the app provides directions to the port and offers mobile online check-in functionality so guests can board more quickly.
During their cruise, guests can use the app to connect to the ship’s wi-fi, make dinner or show reservations, and make unlimited onboard calls and messages to other passengers for a one-time small fee. They can also pay a nominal fee to make calls to almost every country in the world.
Before disembarking the ship, guests can use the app to track and review their onboard purchases, and view disembarkation information, such as details about immigration and Easy Walk-off. They can also access information about Norwegian’s Cruise Next programme and review their Latitudes Rewards points.
“Whether they’re 60 days from their sail date or in the middle of their cruise, the Cruise Norwegian app brings seamless anytime-access to a myriad of onboard offerings, services and activities right into the palms of our guests’ hands,” said Andy Stuart, Norwegian’s president and CEO. “Once onboard, the Cruise Norwegian app will allow guests to continue customising their ideal cruise experience and view or manage their existing account information, allowing them to maximise their time and spend it on the things they enjoy the most.”
The new app will be available onboard Norwegian Bliss when she launches in summer 2018 and will be rolled out across the fleet by the end of 2018.
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