Meeting the highest standards in the marine industry

Warewashing technology specialist Meiko helps the cruise industry tackle key challenges

Meeting the highest standards in the marine industry

By Rebecca Gibson |


This article was first published in the Spring/Summer 2016 issue of International Cruise & Ferry Review. All information was correct at the time of printing, but may since have changed.

Hygiene is a huge issue on cruise ships. When it comes to something like a wash-up area in a cruise ship kitchen for example, there is limited space on board to meet the required standards. This means that cruise operators need to make the best use of every last millimetre in the galley and wash-up area.

For a warewashing technology specialist like Meiko, the secret lies in getting the perfect fit between design and functionality.

“We’re fully familiar with the challenges on board cruise liners, and that enables us to choose the right machines from our product range and tailor them to the technical requirements in each case,” says Dominique Raverdy, sales manager in the marine key account segment at Meiko. “We obviously also make sure that they meet the highest standards of availability, hygiene, ergonomics and economical operation.”

Raverdy notes that the cruise industry has been making a major effort to optimise its infection control processes. “Cruise lines are clearly aware of their responsibilities regarding hygiene and are constantly striving to find the best solutions,” he says.

It is also evident that the cruise industry has been making a major effort to deal with recurring cases of noroviruses and other gastrointestinal illnesses.

“The cruise lines are now doing an outstanding job in this area,” Raverdy says. “Even so, it’s impossible to totally eliminate these outbreaks because the infections are constantly being reintroduced by people who have spent time on shore.”

Each ship is like a microcosm of the wider community, so Meiko focuses on preventing every possible risk in this arena.

Raverdy says: “All our machines work in accordance with the strict provisions laid down by the United States Centers for Disease Control and Prevention (CDC) and/or with the criteria of the Vessel Sanitation Program run by US inspectors.”

What’s more, Meiko’s CC Touch electronic control system provides an intuitive means of controlling all the dishwashing processes. In addition, Meiko’s CC Insight expansion module makes it easy to store and display all system-relevant data, functions and operating processes. The software add-on also lets the crew perform analyses, diagnostics and parameter modifications from a central, onboard control system.

Meiko is just as committed to the ‘green ship concept’ as it is to hygiene and infection control. Dietmar Zapf, who heads up global business key accounts at the company, says: “We’ve made big R&D investments over the past few years which have steadily decreased the amounts of energy, chemicals and water our machines use – and that obviously translates into lower running costs for our customers. Our machines now use fewer resources than at any other point in our company’s 80-year history.”

Zapf says this is particularly evident in Meiko’s M-iQ technology, which the company uses in its latest generation of commercial machines. “Our M-iQ range of dishwashers has added a whole new dimension to the issue of sustainability and set new global standards,” he explains.

Meiko’s customers have the reassurance of knowing that a M-iQ machine will only use the amount of energy that is absolutely necessary to do its job, instead of wasting resources.

“Remember that water is actually a valuable commodity on a ship because of the effort involved in bringing it onboard and preparing it for use, so the M-iQ machines’ sparing use of it is exactly what our customers are looking for,” Zapf adds. With a focus on managing the entire process of getting dirty plates clean, it comes as little surprise to hear that Meiko’s product developers are also well versed in food waste disposal.

With Meiko’s self-contained system, food waste is tipped straight into the WasteStar system where it is conveyed by vacuum from different areas of the ship to a grinder in the garbage room. The system can even handle bone scraps and raw organic waste from the food preparation process, crushing up everything into a homogeneous, dewatered biomass.

“Our self-contained system offers a state-of-the-art solution for food waste management, reducing energy and resource consumption, unpleasant odours and noise emissions to a minimum,” says Raverdy.

In the unlikely worst-case scenario of a malfunction, Meiko can remedy problems through the well-organised, worldwide service network it has built up over the years. The company works with customers in almost 90 different countries and provides service via more than 4,500 engineers worldwide. This gives Meiko’s clients in the marine business the reassurance of knowing that a highly qualified service technician is just a phone call away from any port in the world.

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