How Getslash is enabling unique guest experiences

Getslash’s customisable technologies allow cruise lines to personalise the onboard experience for every passenger

How Getslash is enabling unique guest experiences

This article was first published in the Spring/Summer 2019 issue of Spring/Summer 2019 issue of International Cruise & Ferry Review. All information was correct at the time of printing, but may since have changed.

Nowadays, the expectations for cutting-edge technology have significantly intensified among competing cruise lines. These days it’s all about personalisation and providing a high-quality guest experience. This is precisely where Getslash comes in.

Getslash is a well-established, international technology company offering high-quality products and professional IT services tailored to the cruise industry. The modular and highly customisable product portfolio focuses on providing guests with innovative experiences. For example, the platform delivers personalised and seamless experiences across in-stateroom TVs (iTV), public displays, guests‘ own personal devices and self-service kiosks. In addition, a preloaded app on in-stateroom tablets allows cruise lines to offer a virtual concierge that replaces traditional alarm clocks and all printed materials. Meanwhile, Getslash’s customisable mobile app lets cruise lines extend the guest experience pre- and post-cruise.

The portfolio is complemented by a fully manageable high-speed internet access (via iCafé) and unified communications solution. Another highlight is Getslash’s universal onboard application programming interface that flexibly integrates with third-party systems and services.

Getslash’s interdisciplinary team of cruise industry experts has successfully implemented over 100 projects for some of the world’s major cruise lines. They include Norwegian Cruise Line Holdings Ltd.’s three brands, Crystal Cruises, Lindblad Expeditions, TUI Cruises, a German premium cruise line, and the world’s leading river cruise and small ship cruise line.

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Rebecca Gibson
By Rebecca Gibson
Tuesday, May 14, 2019