Holland America Line’s Simon Douwes discusses the importance of balancing port visits with time at sea
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Author: Rebecca Gibson/Wednesday, May 16, 2018/Categories: News, Ferry news
Scandinavian ferry operator Eckerö Linjen is to implement a new ticket reservation system from Hogia Ferry Systems and a new accommodation and tourism services booking system from Visit Group for Åland.
Eckerö Linjen, which provides daily ferry services between Sweden and Åland, will use the new Hogia system to provide commuters and tourists with a quicker and more streamlined way to book ferry and bus packages. Meanwhile, Visit Group for Åland’s reservation system will make it easier for guests to find and book accommodation and activities in Åland. Both booking systems will be directly integrated into Eckerö Linjen’s IT infrastructure so it’s easy for passengers to book their whole Åland stay via the ferry company’s website.
“We want to give our customers the opportunity to use the best systems and best suppliers in every part of their business, so our systems are designed to easily integrate with others,” said Niclas Blomström, managing director at Hogia Ferry Systems. “We are looking forward to developing our partnership with Visit Group and helping Eckerö Linjen to become even more competitive. In addition, we get the opportunity to deliver several integrated products from Hogia’s product portfolio to support both bus and ferry bookings, which is even more exciting.”
Eckerö Linjen took inspiration from ferry operator Destination Gotland, which offers similar ferry travel and accommodation packages in Swedish island Gotland. The booking solutions are expected to be in operation for the 2019 summer season.
“Changing reservation systems is big and costly affair,” said Tomas Karlsson, Eckerö Linjen’s managing director. “However, Eckerö Linjen want to keep up with the technology and latest developments in booking solutions, while maintaining our competitiveness in the marketplace, so it makes this a comparatively simple decision.”
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